Sr. Manager, Construction - Minor Projects & Programs

Gap Inc.•San Francisco, CA

About The Position

The Senior Manager, Construction – Minor Projects & Programs provides program- and portfolio-level leadership across a continuous, high-volume pipeline of minor remodel, refresh, maintenance, and closure projects from pre-construction through closeout. This role leads external project managers and external vendors and is accountable for program outcomes and portfolio performance, including budgeting, capital planning, workload planning, and performance management. Unlike roles focused on individual projects, this position requires oversight of an integrated portfolio of concurrent initiatives, ensuring strategic alignment across multiple initiatives while balancing cost, schedule, and quality outcomes. The Senior Manager is the central communication hub across Corporate and Field teams, requiring strong cross-functional collaboration with Finance, Real Estate Law, Store Operations, Design, and external partners. Success in this role demands expert knowledge of architectural and construction means and methods, the ability to manage system-level dependencies across overlapping projects, and the skill to operate effectively in a fast-paced, high-volume, high-touch environment.

Requirements

8–12+ years of construction experience with program/portfolio-level oversight in high-volume, multi-site environments
Strong expertise in capital planning, budgeting, forecasting, and financial risk management
Proven ability to manage multiple concurrent projects, prioritize effectively, and maintain attention to detail
Advanced analytical, critical thinking, and problem-solving skills with ability to assess complex situations and drive solutions
Excellent leadership, influencing, and relationship-building skills, with ability to operate in a fast-paced, rapidly changing environment

Responsibilities

Provide portfolio oversight for minor remodel, refresh, rollout, maintenance, and closure programs, ensuring alignment with enterprise growth strategies, budgets, and timelines.
Balance a high-volume, continuously evolving portfolio of concurrent projects, proactively managing interdependencies, prioritization, and shared resource constraints.
Manage approved capital budgets at both program and project levels, including portfolio-level planning and forecasting.
Forecast program-level financial risks, integrate cost–schedule planning, and ensure adherence to corporate financial objectives.
Select, onboard, and oversee external vendors (general contractors, program managers, construction PMs) across multiple initiatives.
Ensure compliance with contractual obligations, performance standards, safety requirements, and jurisdictional requirements across the portfolio.
Own delivery of projects through closeout, ensuring consistent cost, quality, and schedule performance across programs.
Lead competitive bid/award processes; respond to bid questions and clarifications.
Manage change orders, charge-back processes, risk mitigation, and program-level contingency planning.
Serve as the primary enterprise liaison between Construction, Finance, Real Estate Law, Store Operations, and Field teams.
Partner with Store Operations to mitigate construction impacts across multiple locations simultaneously; develop phasing strategies to support operational continuity during improvements.
Provide clear, timely updates to executive and senior stakeholders, tailoring communication to diverse audiences.
Develop and maintain integrated program- and project-level schedules; drive to milestones and proactively escalate portfolio risks.
Align program execution with corporate priorities, seasonal retail cycles, and operational readiness.
Coordinate site control, document management, and compliance across multiple concurrent projects.