Sr. Manager, Business Operations

Comcast•Livermore, CA

About The Position

This role plays a critical role in designing the systems that support our broadband expansion and regional growth. Our team is recognized across the company for its forecasting accuracy, and we need a leader who can maintain that standard while navigating the complexity of state and federal grant projects. We’re looking for someone with the analytical strength to solve challenging problems, the discipline to document processes to sustain team performance, and the strategic mindset to partner with our executive team to keep us moving forward. Here’s what makes this role exciting: Executive Impact: You’ll be the person the regional leadership team relies on to keep our capital health on track. It’s high-pressure, high-visibility work where your ability to make sense of complex financial requirements directly determines our success. Strategic Partnership: You’ll be working way beyond just the P&L. You’ll be in the trenches with Construction and Business Development, figuring out how to successfully execute everything from major regional acquisitions to massive infrastructure builds. Building a Legacy: You’ll inherit a high-performing, tight-knit team. Your job is to keep that energy high, mentor the next generation of leaders, and ensure everyone on the team has a clear path to grow their career. System Design: We need someone who loves to build. You’ll be in charge of taking our workflows to the next level, ensuring that our "how-to" is so solid that the team can handle any curveball without missing a beat. Grant Execution: You’ll lead the financial strategy for our largest grant-funded initiatives. This is about taking raw project data and turning it into audit-ready success stories, ensuring we hit every compliance mark for capital recovery.

Requirements

Strategic Problem-Solving: Proactively identify project roadblocks and develop effective, high-impact solutions to keep capital initiatives on track.
Executive Communication: Translate complex financial data into clear, persuasive narratives for cross-functional partners and senior leadership.
Data & AI Proficiency: Leverage advanced analytical tools (e.g., SQL, Tableau, Oracle Hyperion) and emerging AI techniques to drive smarter, faster decision-making.
Operational Agility: Confidently navigate ambiguous environments, defining clear project scopes and maintaining momentum when information is incomplete.
Relationship Architecture: Cultivate high-value partnerships across Construction, Engineering, Sales, and Government Affairs to align regional goals.
Financial & Modeling Mastery: Lead the end-to-end development of complex capital projections, maintaining rigorous monitoring of actuals versus plans.
Regulatory Compliance: Ensure total audit-readiness for government-funded projects through meticulous adherence to reporting and compliance standards.
Process Optimization: Continuously challenge and refine operational workflows, ensuring our systems evolve as quickly as the business environment.
Network Expansion Strategy: Apply a deep understanding of competitive dynamics to influence and support our regional fiber expansion roadmap.
Growth & Technical Rigor: Maintain expert-level proficiency in Microsoft Office 365 (specifically Excel) and bring a self-starting, growth-oriented mindset to every task.
Expense Budgeting
Finance Strategy
Financial Data
Ideation
Leadership
Bachelor's Degree
7-10 Years Relevant Work Experience

Responsibilities

Analyzes actual results against expected performance and communicates areas for improvement.
Develops, evaluates and implements performance metrics for functions supervised.
Measures and analyzes actual performance and makes recommendations for improving profitability, where needed.
Reviews and analyzes forecasts and recommends changes where appropriate.
Updates forecasts with new developments to provide management with a current perspective of the business.
Provides training and education to lower-level management, exempt and non-exempt team members on metrics and tools to improve financial performance.
Collaborates with other operational departments such as Tech Ops, Construction and Business Services to ensure resources are available to support their daily needs and special projects.
Works on expense budgets for unit.
Hires, trains, evaluates, coaches and counsels staff.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.