Sr Business Strategy & Operations Manager

LendingClub•Lehi, UT

1d•$117,000 - $175,000•Hybrid

About The Position

We are looking for a strategic operator to drive high-impact growth initiatives for LendingClub’s Point-of-Sale (Purchase Finance) business. This individual contributor role partners closely with the VP of Purchase Finance and senior cross-functional leaders to identify, prioritize, and execute initiatives that accelerate provider acquisition, increase utilization, and improve retention. This role sits at the intersection of strategy and execution. You will translate business priorities into action by aligning stakeholders, building momentum across teams, and ensuring disciplined execution. Success requires strong business judgment, structured problem-solving, and the ability to influence across Product, Risk, Compliance, Operations, Sales, and Marketing. This is an ideal opportunity for someone who thrives in ambiguous environments, enjoys owning complex initiatives end-to-end, and values high visibility with executive leadership in a fast-growing fintech organization.

Requirements

6+ years of experience in strategy, operations, consulting, fintech, or a related role with significant cross-functional execution responsibility
Experience in fintech, consumer lending, or financial services preferred
Demonstrated success leading complex initiatives that deliver measurable business outcomes
Experience influencing senior stakeholders without direct authority
Strong strategic thinking and structured problem-solving skills
Excellent written and verbal communication skills, including presenting to senior leadership
High ownership mindset and ability to operate effectively as an individual contributor in a fast-paced environment
Bachelor’s degree in a related field; or equivalent work experience

Nice To Haves

Experience in point-of-sale financing or embedded lending models
Experience driving provider or merchant acquisition initiatives
Familiarity with analytics tools such as Looker, Tableau, or SQL
Experience operating in regulated financial services environments

Responsibilities

Growth Strategy & Initiative Leadership
Identify high-impact opportunities across provider acquisition, activation, utilization, and retention
Partner with the VP of Purchase Finance to define and operationalize strategic priorities
Translate strategy into clear roadmaps, measurable outcomes, and execution plans
Build alignment across cross-functional teams to ensure initiatives deliver measurable business impact
Develop business cases, decision frameworks, and executive-ready materials to support prioritization and investment decisions
Cross-Functional Execution
Lead complex initiatives from concept through execution
Align Product, Compliance, Operations, Finance, Marketing, and Sales teams around shared goals and timelines
Identify execution risks, dependencies, and tradeoffs, and facilitate resolution
Maintain visibility into initiative progress, outcomes, and key learnings for leadership
Business Performance & Insights
Analyze performance data to identify growth opportunities and optimization opportunities
Define success metrics and monitor initiative performance
Translate quantitative and qualitative insights into clear recommendations for leadership
Partner with analytics teams to ensure reporting supports business objectives
Product & Operational Partnership
Develop expertise in PF products, customer journeys, provider experience, and operational workflows
Translate business needs into prioritized initiatives in partnership with Finance, Credit, Product, Operations, Marketing, and Sales
Ensure initiatives are scalable, compliant, and aligned with long-term business strategy