Sr Manager, Agentic Commerce & Developer Communications

PayPal•San Jose, CA

5d•Hybrid

About The Position

Communications Business Partner for PayPal’s Merchant team, leading developer-focused business-to-business PR and promoting PayPal’s Agentic Commerce vision with the developer community.

Requirements

8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
7+ years of experience in developer/AI, technology, and B2B/merchant communications
Exceptional written and verbal communication skills, with ability to convey complex financial concepts to various audiences
Experience working with executives and in collaborative environments
Demonstrated history of serving as a convener and bringing together stakeholders across teams to achieve a common goal
Familiarity with current communications trends and a passion for businesses through innovative approaches

Nice To Haves

Previous experience engaging with and driving communications to the developer community is preferred

Responsibilities

Lead external communication strategies that showcase the company's developer strategy to media, developers, merchants, industry influencers, and the broader public
Coordinate thought leadership initiatives to promote PayPal’s tools, innovation, and talent by positioning PayPal within key trends tied to Agentic Commerce, industry insights, and market dynamics
Lead engagement with Developer Relations team to identify key events, speaking opportunities and launches targeting developers.
Collaborate with subject matter experts to create compelling thought leadership content, including articles, blog posts, and sponsored content
Cultivate brand advocates within the organization and empower them to share PayPal’s innovation story through various channels
Work closely with external agencies and partners to scale storytelling efforts, manage deliverables, and ensure message consistency across channels
Collaborate with the larger team to establish measurement frameworks to evaluate the impact of external communications and optimize future initiatives based on performance data and industry benchmarks
Monitor and help the team address potential issues that arise
Support the development and execution of internal communication strategies that keep employees informed, engaged, and aligned with the organization's vision and business priorities
Coordinate and optimize internal platforms and communication channels to ensure transparency, foster collaboration, and drive effective information flow about our developer engagements throughout the organization.

Benefits

PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
For more information, visit https://www.paypalbenefits.com.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
At PayPal, we’re committed to building an equitable and inclusive global economy.
And we can’t do this without our most important asset—you.
That’s why we offer benefits to help you thrive in every stage of life.
We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
To learn more about our benefits please visit https://www.paypalbenefits.com.