Sr. Manager, Account Management

UMB Bank • Kansas City, MO

1d

About The Position

UMB Institutional Banking encompasses the following areas: Corporate Trust, Specialty Trust & Agency Solutions, Fund Services, Institutional Custody, Investment Banking, Investor Solutions, Agent Bank, Public Finance and Healthcare Services. It combines institutionally focused capabilities into one cohesive unit, serving the entire institutional marketplace from smaller correspondent banks and municipalities to the largest broker-dealers and fund companies in the United States. As the Senior Manager, you will be responsible for providing direction to client account managers to retain and strengthen existing client base, expand business through new revenue opportunities and partnerships, and drive the division to provide the Unparalleled Client Experience. How you will spend your time: You will develop, integrate, and implement strategic direction to deliver operational success. You will drive collaboration with operations, product, marketing and technology group partners. You will demonstrate strong networking skills and an existing network of strategic contacts. You will manage associates which will include mentoring, coaching, and ongoing performance review through 1:1/next 90 conversations. You will be an advocate for the strategic objectives of clients by working with product and technology partners to deliver revenue producing solutions. You will collaborate with clients and UMB Product areas to understand and communicate industry-wide initiatives. You will provide banking and payment services expertise to clients/prospects in a consultative manner while cultivating these skills in direct reports.

Requirements

• Bachelor’s degree in Business Administration or related field or equivalent work experience
• Ten (10) years relevant work experience
• Three (3) years management experience

Responsibilities

• Develop, integrate, and implement strategic direction to deliver operational success.
• Drive collaboration with operations, product, marketing and technology group partners.
• Demonstrate strong networking skills and an existing network of strategic contacts.
• Manage associates which will include mentoring, coaching, and ongoing performance review through 1:1/next 90 conversations.
• Advocate for the strategic objectives of clients by working with product and technology partners to deliver revenue producing solutions.
• Collaborate with clients and UMB Product areas to understand and communicate industry-wide initiatives.
• Provide banking and payment services expertise to clients/prospects in a consultative manner while cultivating these skills in direct reports.

Benefits

• Paid Time Off
• a 401(k) matching program
• annual incentive pay
• paid holidays
• a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• health savings, flexible spending, and dependent care accounts
• adoption assistance
• an employee assistance program
• fitness reimbursement
• tuition reimbursement
• an associate wellbeing program
• an associate emergency fund
• various associate banking benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees