Sr. Lifecycle Marketing Manager

Community Phone

126d•$140,000 - $160,000•Remote

About The Position

We're hiring our founding Sr. Lifecycle Marketing Manager whose customer empathy and data obsession create real revenue impact. If you're the type who wants to build a function from scratch, this is your playground.

Requirements

4+ years of lifecycle/CRM marketing experience
Experience in small business or consumer subscription. Bonus if it’s in our segments
SQL knowledge or an eagerness to undergo our (mandatory) SQL bootcamp
Exceptional written English
Eagerness to speak directly to customers
Experience being very early in a function (total marketing department of <5 people, with company size below 250 people)
5 minute loom video walking us through a test you ran recently that was a failure. What was the test, what were the results, and what did you learn? Use Loom (a free video service) - if you do not submit this your application will not be considered.

Responsibilities

Measurable business outcomes: You are responsible for all of the strategy, testing, and messaging to get a customer from one lifecycle stage to the next. For example, you could be personally responsible for getting X% of service business owners to invite 1 team member within 14 days of signup.
The brand voice across touches: You are responsible for delivering a consistent, high-performing, delightful system of in-app messages, emails, push notifications, etc. The voice behind those messages is yours to design and own.