Sr Lead, Internal Controls Transformation & Operations

FIS

21h

About The Position

The ICT Operations Leader serves as primary operational partner to ICT Leadership, ICT Process Workstream Leaders, and ICT Technology Assurance leadership. The role coordinates closely with Finance, Internal Audit, and External Audit to drive disciplined execution, resolve issues, and influence outcomes across the enterprise SOX / ICFR program. This role is responsible for running, scaling, and modernizing the SOX / ICFR operating model, with ownership of program operations, governance, enablement platforms, and execution discipline. The ICT Operations Leader translates strategy into a high-performing, repeatable operating model and partners closely with stakeholders to ensure the program operates efficiently, consistently, and with increasing leverage from technology and automation. This is a functional leadership role well-suited for a Senior Manager with experience in public accounting, SOX advisory, or enterprise ICFR operations who is ready to transition from client service or execution into enterprise program ownership and operational leadership.

Requirements

10–12+ years of progressive experience in public accounting (SOX, ICFR, or advisory), and/or enterprise SOX / ICFR program leadership
Demonstrated experience running large, complex SOX programs, establishing governance standards and integrating execution discipline, and managing multi-workstream initiatives
Ability to operate as a Senior Manager, exercising judgment in ambiguous, high-visibility environments
Bachelor’s degree in Accounting, Finance, Information Systems, or a related field

Nice To Haves

Experience with SOX enablement platforms (e.g., AuditBoard or similar)
Exposure to technology-enabled or data-driven control environments
Experience supporting acquisitions or large-scale transformations
Background in financial services, technology-enabled services, or other complex, regulated environments
CPA, CIA, CISA, PMP or similar certification preferred but not required

Responsibilities

Own day-to-day ICT program operations, ensuring effective execution of the SOX / ICFR program
Execute SOX strategy under the direction of ICT leadership, translating objectives into governance structures, operating rhythms, and execution standards
Establish and maintain functional policies, standards, templates, frameworks, methodologies, and program-level operating procedures
Ensure consistency, quality, and discipline across process and technology workstreams
Own enterprise SOX program planning and orchestration, including program-level Gantt and milestone planning/tracking, manage cross-workstream dependencies and critical path
Lead program status reporting for senior leadership, including progress against plan, key risks and issues, execution capacity and trade-offs
Provide clear, decision-useful visibility into program health and execution readiness
Serve as the business owner for ICT functional platforms, including AuditBoard
Own platform strategy, configuration standards, adoption, and roadmap
Ensure ICT tool optimization, ensuring effective support end-to-end SOX execution, evidence management and reporting, and integration across process and technology assurance
Drive continuous improvement in how technology enables efficiency, consistency, and scalability
Lead ICT’s functional AI integration strategy, identifying practical use cases
Drive responsible adoption of AI to support program execution
Ensure AI enablement is governed, explainable, aligned with internal control objectives
Own ICT functional budgeting and financial management, including annual resource budget planning, forecasting and spend management, and informing trade-off decisions across tools, co-sourcing, and internal capacity
Ensure functional investments are aligned to program scalability and modernization priorities
Act as a steward of cost discipline and value realization for the function
Own ICT talent and capability strategy, including Role clarity and skill expectations, Development paths for process and technology leaders, Succession planning and bench strength
Build a high-performing team that evolves from execution-focused to judgment-driven, compliance-oriented to assurance- and risk-oriented
Foster a culture of accountability, continuous improvement, and operational excellence
Support in engaging co-sourcing and external advisory relationships, particularly to support acquisitions, integrations, surge capacity during peak periods
Support in engaging external auditors for SOC1s
Ensure external partners operate within ICT standards, tools, and governance expectations
Balance internal capability building with targeted external leverage