Sr. IT Projects Support

JC Automation Corp•Añasco, PR

About The Position

The Sr. IT Projects Support role provides technical and project coordination support for the implementation, upgrade, and maintenance of IT computerized systems within a cGMP-regulated environment. This position ensures systems are properly installed, configured, validated, and maintained in compliance with regulatory requirements, internal procedures, and data integrity standards.

Requirements

Bachelor’s degree in Information Technology, Engineering, Computer Science, or related field.
Experience supporting IT projects and computerized systems in regulated environments (cGMP preferred).
Knowledge of system implementation, configuration, and validation (CSV lifecycle).
Familiarity with change control processes and documentation practices.
Strong organizational and project coordination skills.
Good communication and teamwork abilities.
Must be authorized to work in the United States without sponsorship.

Nice To Haves

Experience with operating systems, applications, and IT infrastructure is preferred.

Responsibilities

Support IT project implementation activities including planning, coordination, execution, and commissioning of computerized systems.
Collaborate with IT and Automation teams on system upgrades, enhancements, and new implementations.
Assist in the installation, configuration, and qualification of IT infrastructure, including operating systems and applications.
Coordinate project activities to ensure milestones and timelines are achieved.
Generate and maintain Standard Operating Procedures (SOPs) related to IT systems.
Support change control processes, ensuring systems remain in a validated and compliant state.
Assist in the evaluation and implementation of system changes, upgrades, and enhancements.
Support validation and qualification activities for IT computerized systems, including documentation and execution.
Provide project status updates using project plans and tracking tools.
Ensure compliance with cGMP regulations, data integrity requirements, and internal quality standards.