Sr IT Infrastructure Analyst - Richmond, IN (Hybrid)
About The Position
We are seeking a Senior IT Infrastructure Analyst with deep expertise in Teams, SharePoint Online, Copilot, and the Power Platform, along with strong project management experience. This role is responsible for designing, delivering, and supporting collaboration and automation solutions while leading projects from planning through implementation. You will act as a bridge between business stakeholders and technical teams to ensure Microsoft 365 solutions are delivered on time, within scope, and aligned with organizational standards. This role will be based in the Richmond Indiana at our Division Office.
Requirements
- Bachelors Degree in related field
- 5+ years of experience supporting Microsoft 365 in an enterprise environment
- 5+ years of hands-on experience, in administration & development: SharePoint Online Power Platform (Power Apps & Power Automate) Teams
- Experience developing and delivering Copilot Applications
- 5+ years of hands-on experience leading or managing IT projects
- Solid understanding of: Microsoft Entra ID (Azure AD) M365 security and permissions Data sources such as Dataverse
- Experience delivering solutions using structured project methodologies
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to communicate technical concepts in plain language
Responsibilities
- Serve as the Senior Technical Lead for Teams, SharePoint Online, Copilot and Power Platform solutions
- Design, build, and support: SharePoint Online sites and information architecture Power Apps (canvas and model-driven) Power Automate workflows Microsoft Teams Develop custom Copilot Agents
- Lead and manage Microsoft 365-related projects, including: Requirements gathering Timeline and milestone planning Risk and issue management Stakeholder communication
- Translate business needs into secure, scalable M365 solutions
- Establish and enforce governance, standards, and best practices
- Manage permissions, data access, and compliance requirements
- Coordinate work across IT teams, vendors, and business units
- Troubleshoot complex technical issues and perform root cause analysis
- Provide technical guidance and mentoring to junior staff
- Create and maintain clear technical and project documentation
- Support platform enhancements, feature rollouts, and user adoption efforts
Benefits
- health/dental/vision
- long term/short term disability
- life insurance
- HSA/FSA
- matching retirement plans
- paid vacation
- parental leave
- employee stock purchase plan
- paid leave for volunteer work in your community
- training opportunities
- professional talent management and succession planning
- corporate health well-being initiatives
- a work culture which includes commitment to diversity, equity, inclusion and sustainability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
