Sr. Implementation Consultant

Thomson Reuters • New York, NY

7d

About The Position

As a Sr. Implementation Consultant, you will collaborate closely with Project Managers to lead the implementation of Global Trade software for corporations. Your role will involve managing product classifications, exports, imports, foreign trade zones (FTZ), free trade agreements (FTA), denied party screenings (DPS), and more. You will deliver critical information and software solutions to companies of all sizes. Candidates applying in Charlotte, NC preferred. In this opportunity as a Sr. Implementation Consultant, you will: Client Interaction: Engage with Global Trade, Compliance, and Technology professionals in Fortune 500 clients. Requirements Gathering: Lead sessions to gather requirements and formulate design/solution documentation. Process Mapping: Translate client business processes and policies into our solutions. Cross-Functional Collaboration: Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions. Implementation: Perform technical and functional tasks on medium to large projects. Testing: Prepare and execute test scripts and test cases. Problem-Solving: Explain system issues/problems and solutions to technical staff. Foster solutions to attend to client’s needs. Project Management: Lead low-complexity projects with limited supervision. Delegate tasks to ensure the delivery of all project requirements.

Requirements

• Higher Education Degree or Diploma in Finance, Accounting, Supply Chain, International Business, or Computer Science preferred
• 4+ years of relevant work experience.
• Familiarity with Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes.
• Experience with process analysis, design, and mapping.
• Proficiency in databases, SQL, and programming languages like C# and/or VB.NET.
• Experience creating and executing test cases and test scripts.
• Willingness to travel up to 10% for client site visits, project kick-offs, offsite training, and industry events.

Nice To Haves

• Experience working or integrating with third-party enterprise trade products (e.g., ONESOURCE Global Trade, Integration Point, Descartes, etc.).

Responsibilities

• Engage with Global Trade, Compliance, and Technology professionals in Fortune 500 clients.
• Lead sessions to gather requirements and formulate design/solution documentation.
• Translate client business processes and policies into our solutions.
• Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions.
• Perform technical and functional tasks on medium to large projects.
• Prepare and execute test scripts and test cases.
• Explain system issues/problems and solutions to technical staff.
• Foster solutions to attend to client’s needs.
• Lead low-complexity projects with limited supervision.
• Delegate tasks to ensure the delivery of all project requirements.

Benefits

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match
• market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave
• optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree