Sr. HRM - Penn Medicine

Aramark•Philadelphia, PA

2d•Onsite

About The Position

This role is ONSITE at one of the Philadelphia locations and able to support locations across the Philadelphia District. The Senior Human Resources Manager (Sr.HRM) is responsible for leading Human Resources efforts in their geographical area of responsibility supporting the Philadelphia Districts of the Penn Medicine Health Systems. The Sr.HRM leads teams of Operations and Field HR professionals in a matrixed environment ensuring compliance, team and individual development, organizational alignment and change management goals are being met. The Sr.HRM reports directly to the Human Resources Director (HRD) of Healthcare+ Penn Medicine Region, and will collaborate with corporate HR support, peers, the HRD, and the District Manager for their area to ensure work is performed in accordance with operational guidelines and Aramark standards

Requirements

8+ years of experience as an HR Generalist and/or Employee Relations Specialist and a minimum of 3 years of management experience
Prior experience in an HR matrixed environment strongly preferred
HR certification is preferred.
Multi-site experience.
Experience providing responsive HR support in a high‑demand, high‑traffic environment.
Experience working in a union environment is required.
Bachelor’s degree in HR related field or equivalent experience is required
Collaborative decision-making skills and ability to work cooperatively with others both within the HR COE and with other COEs throughout the organization.
Experience and knowledge in one-on-one coaching and group conflict resolution, effective negotiation, and conducting internal investigations
Proven leadership and experience managing effective relationships and communicating with management at all levels
This is an on-site position

Responsibilities

Provide support to Field HR, operational managers, and hourly employees to ensure escalated issues are addressed and resolved in a timely manner.
Find opportunities for process or system improvement and partner with District Managers and HR Director to plan and implement change.
Mentor, train, develop and provide performance feedback to district operators and stakeholders.
Serve as an escalation point for your HRMs on complex employee relations, operational decisions, and interpretation of HR policies and employment laws.
Build team capability through ongoing skill development, change management support, and alignment to organizational HR strategy and operational priorities.
Support the Labors Relations process as needed, including participation in bargaining and grievance processes.
Develop, implement, assess, and report on key performance indicators for the purpose of identifying trends and risk factors in staffing, turnover, grievances, etc..
Oversee high level staffing planning and process implementation. Provide direct support for hard-to-staff accounts as needed.
Run and participate in special projects: ensure project goals and regular progress updates are communicated to all stakeholders.
Conduct sensitive investigations and prepare any necessary documentation.