SR. HR MANAGER (HYBRID-SEATTLE, NASHVILLE, NYC, LO

Compass Group•Seattle, WA

5d•$124,000 - $128,000•Hybrid

About The Position

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! We are looking for a dynamic, collaborative, and driven Sr. HR Manager to join our team. This role is part of a central leadership team, and will engage with employees across the business, solve problems with creative solutions, and drive a positive customer and employee experience. As an HR professional with generalist knowledge and business partner capability, this person should have proven experience in deploying talents strategies, policies & procedures, program implementation, and supporting employee relations. Knowledge of state and local employment legislation is essential. This is an opportunity to support one of the largest global accounts, a Fortune 5 tech company, within Compass Group and make an impact advancing our people and culture strategy. This role can be in one of our key markets: Seattle, WA; Nashville, TN; NY-Metro Area; Los Angeles, CA

Requirements

5-7 years of HR Generalist or HR Business Partner experience in hospitality, operations or large retail environment (bonus having union experience)
Personifies core values of excellence, inclusive, collaborative, driven, and results oriented.
Must be able to operate in a highly-matrix environment and navigate ambiguity.
Experience managing direct reports, delegating and developing team members.
Proven ability to drive results through executing employee programs and streamlining processes.
Proven ability to use data and analysis to support strategic decisions.
Strong communication skills (verbal and written).
Proven ability to learn new technology, systems and processes.
Ability to travel up to 25%

Responsibilities

Deliver results in a fast-paced environment with a high-volume workload supporting People and Culture functions and operations leadership.
Lead initiatives focused on manager development, onboarding, and new hire experience.
Proactively support and take a hands-on approach to successfully monitor the "pulse" of employees across all regions to ensure a high level of employee engagement.
Support initiatives that foster a culture of inclusion and belonging.
Collaborate with site and regional leadership teams to understand key people priorities including hiring, development and attrition trends.
Proactively identify opportunities and solutions to problems or risks.
Provide effective and timely communication and maintain strong relationships with key stakeholders, leaders, and partners with minimal direction.
Implement process improvements and actions that drive operational efficiency and organizational enablement for leaders and managers across the business.
Engage with the client to drive improvements and ensure SLAs, metrics, and requirements are consistently completed on time.
Demonstrate ability to influence and obtain buy-in and credibility from stakeholders and employees
Ensure compliance with labor laws, employment practices and Compass policies.
Serve as the point of contact for employee relations issues.
Support performance reviews, corrective actions, and training initiatives across the business.