Sr Experience Designer

PayPal • Austin, TX

10d • Hybrid

About The Position

As a Senior Experience Designer at Venmo, you'll craft end-to-end experiences for millions of users worldwide. Working closely with product and engineering partners, you'll help inform strategy, shape the roadmap, and drive execution to deliver seamless, intuitive financial experiences. This role demands a seasoned designer with a deep commitment to user-centered design—someone who can blend strategic thinking with high-quality execution to build trust and security within our financial products. This role sits on the Consumer Financial Services (CFS) design team, which is responsible for Venmo's money management features, including Venmo Balance, deposits, automated money tools, Crypto, Teen accounts, and financial products like the Venmo Debit and Credit Cards. We work adjacent to the Core Experiences and Business Profiles teams, collaborating with researchers and content designers within Venmo’s XD organization to deliver innovative and user-friendly financial solutions. The CFS teams shapes Venmo’s financial ecosystem, delivering visually sophisticated experiences that resonate with our users. You'll leverage design patterns, advocate for best practices, and influence stakeholders to champion your vision—all while pushing the boundaries of what’s possible in digital finance.

Requirements

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 5+ years of experience leading and shipping consumer mobile app experiences, with a strong track record of measurable impact.
• Comfort in operating in fast-paced, ambiguous environments, paired with excellent communication and collaboration skills; confident in presenting to senior and executive audiences.
• Exceptional craft skills, including the ability to build realistic prototypes and work fluently with design systems, pattern libraries, repositories, and internal design tooling
• Deep understanding of product design methodologies and lifecycle, across multiple channels and platforms.
• User-centered mindset, with experience leveraging design research to uncover insights and inform decisions.
• Highly self-sufficient, able to manage design responsibilities independently and balance iterative exploration with milestone-driven delivery.
• General awareness of front-end technologies (JavaScript, HTML/CSS) and how they impact design implementation.

Nice To Haves

• Experience in fintech or financial products is a plus

Responsibilities

• Perform product designs specialized in experience design knowledge and developed business expertise
• Lead projects and/or programs within the product function with moderate scope impacting function or sub-function
• Create customer experiences across digital and physical products within general parameters under broad supervision
• Collaborate cross-functionally with product management, engineering, content design, and user research to create and deliver best-in-class products and services using a customer-focused, iterative design process.
• Contribute to planning and estimation, ensuring alignment across workstreams and setting clear expectations.
• Drive high-quality execution by producing polished design deliverables aligned with product goals—managing your work independently and effectively presenting to stakeholders, including executives.
• Leverage and enhance design systems, tools, and templates to create scalable, consistent experiences.
• Optimize design processes, recommending new methods or refining existing approaches to improve efficiency and impact.
• Foster collaboration across disciplines, driving excellence in design execution and influencing product direction.
• Lead design initiatives, guide best practices in UX methodology, process, and execution.

Benefits

• We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
• To learn more about our benefits please visit https://www.paypalbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees