Sr. Epicor Solutions Specialist

GCM MEDICAL AND OEM INC•Union City, CA

About The Position

The Senior Epicor Solutions Specialist supports the CIO in managing and optimizing GCM’s Epicor ERP environment. This role serves as a senior technical and functional resource, capable of independently analyzing problems, designing solutions, and executing system changes. A major component of this position is managing the Epicor workstream during integration of acquired companies, including configuration, data migration support, testing coordination, and go-live activities. This individual will be expected to work with minimal supervision and provide expert-level insight into Epicor capabilities and process optimization.

Requirements

Extensive hands-on experience with Epicor ERP in a manufacturing environment
Expert-level experience with BAQs, BPMs, Dashboards, SSRS, and customizations
Strong problem-solving and analytical skills with the ability to work independently
Experience supporting or participating in ERP implementations or major upgrades
Ability to work across global teams and understand end-to-end manufacturing processes

Nice To Haves

Experience integrating newly acquired companies into Epicor
Strong SQL knowledge and familiarity with Epicor REST tools
Background in process mapping, continuous improvement, or quality-driven environments
Highly self-directed with the ability to operate independently
Strong judgment and ability to make recommendations with limited direction
Works well with all levels of the organization and has excellent communication
Curious, proactive, and committed to improving system performance and user experience

Responsibilities

Epicor System Management & Optimization
Support the CIO in managing day-to-day Epicor operations.
Independently design, build, and maintain BAQs, Dashboards, BPMs, Functions, Customizations, and SSRS reports.
Identify opportunities to optimize Epicor usage across operations, engineering, quality, supply chain, and finance.
Maintain and enhance menu structures, security groups, system options, and workflow automation (under the CIO’s direction).
Participate in and document system configuration changes per internal IT and QMS requirements.
Functional & Technical Analysis
Collaborate with business stakeholders to understand requirements, map processes, and translate needs into Epicor solutions.
Analyze existing workflows to identify gaps or inefficiencies and propose improvements.
Ensure solutions align with the “GCM Way” of standardized Epicor processes.
Acquisition Integration Project Work
Serve as the primary execution lead for Epicor-related tasks in acquisition integrations.
Coordinate data mapping, migration validation, test cycles, and UAT processes.
Work with new-site functional teams to ensure correct system setup and process alignment.
Assist the CIO in building reusable templates and standard work for future integrations.
Support, Training & Documentation
Provide Tier 2/Tier 3 Epicor support and resolve escalated issues.
Create training materials, reference guides, dashboards, and knowledge articles for end users.
Mentor junior team members and support functional champions at each plant site.