Sr. Epic Analyst I - Sherlock

NYU Langone Health • New York, NY

51d • $97,590 - $125,444

About The Position

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram . Position Summary: We have an exciting opportunity to join our team as a Sr. Epic Analyst I - Sherlock. In this role, the Epic Senior Systems Analyst is responsible for in-depth knowledge of assigned Epic System software. He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team(s), NYULMC Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Epic Senior Systems Analyst 1 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions. The Senior Systems Analyst 1 is expected to use critical thinking skills and work independently to provide system solutions to meet business needs.

Requirements

• Effective oral, written communication and follow-up skills.
• Strong interpersonal relationship skills.
• Strong desktop tool usage including Word, Excel, and PowerPoint.
• Good process design experience.
• Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
• Self-motivated, detail-oriented , problem solver.
• Requires 4 years of experience and BA/BS degree or equivalent.
• Certified in 1 or more Epic Applications.
• Multiple Epic implementation experiences.

Nice To Haves

• Preferred Qualifications:Healthcare experience required.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

• Participate in disaster recovery measures.
• Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
• Complete all tasks in a timely manner with accurate documentation.
• Collaborate effectively with Epic using Sherlock or other appropriate tools.
• Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
• Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
• Make recommendations, review and test changes, enhancements, and each new release as assigned.
• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
• Analyze data conversion needs.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Communicate effectively across all impacted teams associated with task assignments.
• Analyze new functionality in new releases to identify impact.
• Understands interface requirements and considerations to ensure appropriate testing is done to validate workflow from end to end.
• Provide assigned on-site support during go-lives and system upgrades.
• Ensures all quality assurance processes are followed, including change management and testing efforts.
• Actively participate and contribute in meetings.
• The Senior Systems Analyst 1 is capable of leading and facilitating meetings.
• Works with the Application Manager/Director in the assessment of projects for scoping and timelines.

Benefits

• NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
• At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package.
• Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement.
• The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support.
• Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.
• The benefits and wellness package is designed to allow you to focus on what truly matters.
• Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees