Sr. Engineer, Virtual Application Delivery

Warner Bros. Discovery • Atlanta, GA

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About The Position

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. At WBD, we leverage Omnissa VDI (Virtual Desktop Infrastructure) & Citrix (CVAD and related technologies) to provide internal users and third parties access to business-critical tools. A successful applicant will actively engage in reshaping, refactoring and providing engineering support of all Omnissa VDI and Citrix systems at WBD. Increasing adoption of cloud for management and remote access purposes. Migrate applications off obsolete OSes and domains to new instances. Provide continual review of the platform with a view to design and implement improvements. Extend Red Hat Ansible Automation Platform to further automate tasks. Mentor/guide Operations Center and other applicable staff on supporting the technologies managed by the team.

Requirements

• 5+ years' experience supporting CVAD and (Omnissa) VDI including Windows OSes
• 5+ years’ performing technical user support in a business environment
• 5+ years’ experience supporting Windows based applications
• 3+ years supporting Windows OS devices running on in ESXi and/or cloud. Preferred cloud vendor experience is AWS
• Basic understanding of networking, TCP/IP etc.
• Able to converse in and write English

Nice To Haves

• Familiarity with automation tool Red Hat Ansible Automation Platform including EDA and Kafka
• Familiar with Red Hat Openshift on AWS
• Red Hat Enterprise Linux administrative experience
• Scripting experience with YAML and PowerShell
• Familiar with database technology such as Oracle and SQL Server

Responsibilities

• Dealing with break/fix incidents as raised through internal support tools - 10%
• Adding, updating and deploying applications hosted in the VDI and Citrix platform - 25%
• Enhancing the platform - 35%
• As and when required joining incident, team, project and departmental meetings - 20%
• Writing and updating documentation plus support plans - 10%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed