Sr. Application Systems Engineer

Navan • Palo Alto, CA

11h

About The Position

Are you a seasoned problem-solver with deep expertise in complex IT systems and applications? Do you possess a relentless passion for automation and architecting elegant solutions to intricate technical challenges? We're seeking a Sr. Application Systems Engineer to serve as a technical resource, collaborating directly with internal IT, Security, G&A, and Engineering teams. In this role, you'll be instrumental in designing, deploying, and integrating critical new systems, while also acting as a primary escalation point for the most challenging system issues and outages. This is an opportunity to significantly impact our technical landscape, driving efficiency and innovation across our organization.

Requirements

• 7+ years of extensive experience designing, implementing, and administering a broad spectrum of enterprise-level SaaS applications in a cloud-first environment.
• Deep technical mastery of our primary tech stack: Okta (including advanced features and integrations), Google Workspace, Slack, Zoom, and the Atlassian suite (with significant experience in Jira Service Desk and Software automation, custom workflows, and advanced administration).
• 5+ years of hands-on experience with Okta Workflows and other enterprise-grade iPaaS platforms (e.g., Workato, Zapier, BetterCloud), including designing and implementing complex integrations.
• Expert-level understanding and practical application of advanced IAM concepts (SSO, SWA, SAML, JIT, SCIM, OIDC, OAuth, RBAC, ABAC), including designing and troubleshooting complex authentication and authorization flows.
• Experience working with APIs for integration, automation, and data manipulation.
• Advanced scripting proficiency for automation, monitoring, and alerting systems (e.g., Python, Bash, PowerShell, JavaScript, GAM), with experience in developing robust, scalable scripts.
• Exceptional analytical and complex problem-solving skills, coupled with a deep understanding of IT operations, incident management, and change management best practices.
• Demonstrated ability to drive measurable results and deliver key initiatives within demanding timelines and evolving priorities.
• Proven adaptability in dynamic, fast-paced environments with frequently changing priorities and time-sensitive requests.
• Flexibility for odd hours and on-call duties is required to support critical operations.
• Extensive experience as an IT Systems Engineer in a high-growth, fast-paced corporate environment.

Nice To Haves

• Any Okta certifications (e.g., Okta Certified Professional, Administrator, Consultant) are highly preferred.
• Bachelor’s degree in Information Technology, Computer Science, or a related technical field is a plus.

Responsibilities

• Implement, and administer advanced configurations of SaaS tools, including but not limited to Okta, Google Workspace, Slack, Zoom, Okta Workflows, and the Atlassian suite.
• Provide expert-level support, monitoring, and proactive troubleshooting for highly complex applications, integrated systems, and the intricate interdependencies between them.
• Lead the design, and administration of our internal Identity and Access Management (IAM) functions, including the architecture, configuration, and large-scale deployment of Single Sign-On (SSO) solutions.
• Serve as a technical resource for our rapidly scaling business, providing strategic guidance on the evolution and optimization of our IT systems and infrastructure.
• Champion cross-team knowledge sharing by developing and maintaining comprehensive, high-quality IT documentation and playbooks.
• Continuously evaluate the environment for strategic gaps and opportunities, driving initiatives to enhance system maturity and security posture, and proactively identifying and automating complex manual processes.
• Evaluate emerging technologies and industry best practices, providing insightful recommendations for adoption and integration to enhance our IT capabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level