Sr Driver Strategy UTR Program Manager

OnTrac•New York, CT

5d•$145,000 - $180,000•Remote

About The Position

OnTrac is hiring a Sr. Program Manager! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. The Sr. Program Manager, Driver Strategy is a pivotal leader driving one of OnTrac’s largest transformation initiatives: the Think-Teach-Deliver program. This role owns end-to-end program management for the implementation of Last Mile Branch Sortation Containerization—transitioning manual sort and dispatch processes into technology-driven workflows that improve package accountability, cost efficiency, and driver experience. You will partner with Technology, Under the Roof (UtR) field teams, Quality, and Last Mile Operations to deliver workflow enhancements, real-time process interventions, and scalable solutions. Success in this role requires exceptional project management expertise, strategic thinking, and the ability to influence stakeholders across legal, procurement, and operations while providing clear, executive-level updates on progress, risks, and outcomes. If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply! OnTrac is proud to be an Equal Opportunity Employer OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

Requirements

Bachelor’s degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field. Master’s Degree or higher preferred.
5+ years of program or project management experience in Last Mile Logistics or supply chain process improvement
Proven ability to own program strategy, end-to-end delivery, and communicate results to senior leadership
Advanced Excel (Pivot Tables, VLookups) and SQL skills
Ability to travel up to 50%

Nice To Haves

Lean Six Sigma preferred.

Responsibilities

Drive cross-functional execution: Coordinate multiple departments to ensure successful containerization implementation at branch and network levels, developing detailed project plans and tracking progress.
Maintain documentation and resource readiness: Create comprehensive project documentation and collaborate with Procurement, Sourcing, and vendors to track Bill of Materials.
Focus on experience and quality: Deliver solutions that enhance OnTrac associate and Regional Service Provider (RSP)/driver experience while proactively managing risks to minimize disruptions.
Manage stakeholders and communication: Provide clear written and verbal instructions on action items, owners, and due dates, while delivering daily and weekly executive-level updates and escalating issues when needed.
Influence strategy through analysis: Conduct cost-benefit analyses on potential projects to guide departmental strategy and optimize outcomes.