Sr Director, PayPal Consumer Debit

PayPal•Chicago, IL

43d•Hybrid

About The Position

Senior Director for PayPal Consumer Debit is responsible for overall growth strategy and commercialization of PayPal Debit products. This role will oversee the evolution of our product strategy, customer acquisition strategy and for driving the execution of associated growth initiatives with Product, Marketing, Risk teams and bank and network partners. PayPal has been revolutionizing commerce globally for more than 25 years, creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. As the Senior Director, PayPal Consumer Debit, you will play a pivotal role in scaling our Consumer Debit Card line of business globally through product and go-to-market innovation that serves both our consumers and merchants as well as leveraging partnership opportunities. This position requires a strong, seasoned leader who excels in a highly collaborative, cross-functional, and values-driven environment. You will own and accelerate growth by leading efforts to deepen engagement with our existing base, reduce churn, and unlock new acquisition use cases by combining product and marketing into a holistic debit card strategy and narrative. In this role, you will work closely with the debit and consumer product teams to ensure that our debit card products integrate seamlessly with our existing portfolio. You will drive significant improvements through strategic initiatives across the full product lifecycle and go-to-market activities, including product development, marketing, sales, and account management. Representing the 'voice of the customer,' you will define and articulate the vision and direction of our debit products through narratives, presentations, and documentation. Cross-functional collaboration is key, as you will partner closely with Product and Marketing to align on goals and ensure we are building the right solutions for our current and future target markets. Your responsibilities will also include influencing cross-functional teams across Product, Design, and Growth to drive alignment on strategy, narrative, and priorities. You will work with markets to effectively bring our debit card products to market, focusing on pricing, positioning, and creating adoption and engagement strategies. This role is critical in helping PayPal achieve its goals in the debit card sector, ensuring that we continue to lead in innovation and customer satisfaction.

Requirements

12+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
12+ years of leadership and P&L management experience in fintech, debit cards, or financial services companies with industry-leading debit card products.
Good understanding of consumer debit needs, consumer behavior and P&L dynamics.
Experience with driving growth through partnerships and negotiating deals
Strong analytical and problem solving skills.
Experience leading business functions that require coordination of many stakeholders and cross-functional teams.
Experience developing strategy and roadmap for large-scale products.
Very strong written and verbal communication skills with a talent for precise articulation of customer problems.
Ability to adapt, be flexible, and responsive to dynamic situations.
Ability to navigate a highly matrixed environment.
Exceptional leadership abilities with a proven track record of effectively leading and developing high-performing teams.
Strong coaching and mentoring skills, with a commitment to empowering team members for professional growth

Responsibilities

Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships
Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion
Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships
Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities
Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation/design
Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making
Define and articulate the vision for growth leveraging industry best practices, PayPal ecosystem and innovation
Own and accelerate growth by leading efforts to deepen engagement with existing base, reduce churn, and unlock new acquisition use cases.
Work with Sales and Marketing on Distribution partnerships that are avenues for growth.
Work with product, marketing and risk teams to ensure debit card products integrate seamlessly within the PayPal ecosystem.
Drive improvements via strategic initiatives across the full funnel of the product lifecycle and go-to-market activities.
Represent and own the 'voice of the customer' and market approach across the business unit.
Partner closely with Product on the roadmap to ensure the right solutions are built for target markets.
Collaborate with Marketing to meet collective goals across adoption and revenue.
Influence cross-functionally across Product, Design, and Growth to drive alignment on strategy and priorities.
Work closely with markets team on bringing debit card products to market
Support applicable audit, compliance, and control requirements for PayPal Debit.

Benefits

PayPal is committed to fair and equitable compensation practices.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

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