Sr. Director of UX, Data360 Platform

Salesforce.com, Inc.•Seattle, WA

45d

About The Position

We're seeking a Senior Director of UX to lead strategy, alignment, and execution across Data 360's most critical platform experiences. This leader operates at the intersection of design, business, and organizational change, translating a long-term, cross-cloud vision into actionable UX strategies that accelerate Salesforce's agentic transformation through unified data. This role requires systems-level thinking, comfort with ambiguity, and deep credibility with VP/SVP stakeholders. You'll scale design leadership across multiple teams and portfolios, and embed design into high-stakes decision-making. You'll inspire and empower a global design team-removing barriers, establishing clarity, and driving high-impact outcomes at enterprise scale.

Requirements

10+ years of experience designing and delivering products in cross-functional teams from start to finish
5+ years of direct management experience
BA/BS or MA/MS in design related field, or equivalent experience
A portfolio demonstrating experience leading teams to create user-centered design solutions in a variety of design and prototyping tools
Experience with design systems and designing for web & mobile device experiences
Experience in design thinking methodologies, from research, design, to building tangible outcomes

Nice To Haves

Experience leading UX for complex enterprise platforms or large-scale distributed systems
Experience leading design or designing for customer data platforms or large-scale enterprise software
Strong understanding of data models, metadata, or multi-tenant architecture
Experience building a culture of strong cross-functional partnerships
Proven success mobilizing cross-functional teams around a unified long-term UX strategy

Responsibilities

Define and drive a unified UX strategy across Data 360's platform experiences.
Shape executive decision-making through visionary storytelling, customer insights, and cross-cloud alignment tied to V2MOM priorities.
Architect scalable design frameworks, systems, and governance models that accelerate delivery and ensure experience cohesion across the platform
Contribute to and cultivate an inclusive, diverse, and collaborative Salesforce UX team and environment
Build a culture of clarity, autonomy, operational rigor, and innovation, enabling the team to excel in high-ambiguity spaces.
Recruit, onboard, and develop world-class UX talent across time zones and disciplines.
Build deep, trusted partnerships with Product, Engineering, Research, CX teams to align priorities and resolve cross-cloud dependencies.
Translate complex systems into intuitive, data-informed experiences that improve customer understanding and deliver value across the platform.
Drive delivery of high-quality product experiences through clear vision, strategic alignment, and organizational unblockers.
Champion accessibility, design-system adoption, and ethical, human-centered UX across all Data 360 surfaces and beyond.
Guide teams in producing high-clarity prototypes, narratives, and north-star frameworks that influence cross-functional partners and executives.