Sr. Director of Logistics - East

NEFCO Construction Supply LLC•East Hartford, CT

11d

About The Position

Job Summary: The Senior Director of Logistics has overall responsibility for NEFCO’s logistics activities across its distribution network, including Fulfillment Centers, and all branch (Spoke) logistics operations. This role is responsible for managing the full order cycle, including receiving, storage, inventory control, picking, packing, routing, and delivery of products to ensure operational efficiency, business growth, and customer satisfaction. The Senior Director of Logistics will lead regional logistics teams, develop and implement strategies to optimize network performance, and ensure standardization of processes across all locations. This role will also support NEFCO’s growth initiatives, including new branch (Orangefield) expansion and acquisitions, ensuring successful integration into the existing supply chain network.

Requirements

10+ years of experience in industrial warehousing/distribution operations with a proven track record of results
Strong communication skills with the ability to communicate up, down, and across the organization
Bachelor’s Degree in Business, Logistics, Supply Chain, or related field preferred
Proficiency in ERP systems and route optimization software
Ability to use warehouse layouts for planning purposes
Basic knowledge of Microsoft Word, Excel, and Outlook
Strong analytical and problem-solving skills
Positive, hard-working attitude
Ability to establish priorities and work independently with minimal supervision
Ability to multitask in a fast-paced environment with changing priorities
Detail-oriented with a hands-on, “roll up the sleeves” approach
Strong leadership skills with the ability to coach, develop, and delegate
Ability to operate warehouse equipment (including forklifts) and maintain certification
Ability to stand on concrete floors for extended periods of time
Ability to work in various climate conditions, including cold, heat, and humidity
Ability to crouch, stoop, kneel, crawl, and twist as needed
Ability to safely lift up to 75 lbs
Ability to review and interpret computer images and written documents

Responsibilities

Oversee logistics operations across all Fulfillment Centers, branch distribution locations, and all private fleet operations
Develop and implement logistics strategies aligned with company growth and operational objectives
Direct, optimize, and coordinate the full order cycle from inbound receiving through final delivery
Evaluate and improve quality, quantity, stock levels, delivery times, transportation costs, and overall efficiency
Establish, implement, and monitor KPIs related to service levels, cost, productivity, and customer experience
Ensure all orders and inter-branch transfers are picked, checked, packed, and loaded in accordance with company standards
Provide leadership and direction to Regional Directors, Logistics Managers, and site leadership teams
Foster a motivating work environment with high levels of performance, accountability, and safety
Support hiring, training, and development of logistics personnel across all locations
Evaluate personnel and provide employee reviews as requested
Communicate policies to ensure compliance and consistently administer corrective action as necessary
Foster communication and teamwork among staff to ensure accomplishment of operational goals
Maintain continuous interaction with operations personnel across all locations throughout the day, as needed
Support Customer Service, Sales, QA/QC, Process Improvement, and Inventory Control as needed
Resolve delivery issues, operational challenges, and general branch issues as they arise
Monitor and respond to inbound, outbound, and product-related questions
Review manifests, branch review queues, and operational reports daily
Conduct warehouse walkthroughs to ensure housekeeping, organization, and adherence to standards
Ensure accuracy and integrity of orders, including correct material, quantity, and quality
Work with Inventory Control and Receiving teams to minimize errors, shortages, and “can’t finds”
Ensure all parcel shipments are processed for customer delivery
Drive standard operating procedures (SOPs) and best practices across all logistics operations
Support implementation and optimization of ERP, WMS, and route optimization systems
Identify and implement process improvements, automation opportunities, and efficiency gains
Ensure compliance with OSHA and DOT regulations and all safety requirements related to fleet and warehouse operations
Champion NEFCO's safety culture by modeling and inspiring proactive, people-first safety leadership across all logistics operations — fostering an environment where every team member feels empowered and responsible for keeping one another safe through:
Actively identifying and eliminating hazards before incidents occur
Ensuring every incident is reported, thoroughly investigated, and used as a learning opportunity
Building genuine partnerships with the Director of Safety, EHS Specialists, Human Resources and frontline team members to drive continuous safety improvement
Leading with accountability and care — because at NEFCO, safety isn't a rule to follow, it's a value we live
Support NEFCO’s Orangefield strategy, including evaluation, planning, and operational readiness of new locations
Assess supply chain and logistics impact of potential new locations and acquisitions
Lead logistics integration efforts for acquisitions, including systems, processes, and training
Accept responsibility for company projects that may be indirectly related to area of responsibility
Complete all assigned NEFCO trainings
Monitor and enforce all NEFCO training initiatives for associates under supervision
Assist in implementation of new training and enhancement of existing training processes