Sr. Director, Alliances and Services

Trend Micro•Irving, TX

About The Position

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Position Summary: The Sr. Director of Alliances & Services will lead Trend Micro’s U.S. strategy for strategic alliances, technology partnerships, and professional services. This executive role is responsible for driving revenue growth through ecosystem partnerships, expanding service offerings, and ensuring alignment with corporate objectives. The Sr. Director will influence executive stakeholders, develop joint business plans, and oversee a team focused on partner success and service delivery excellence.

Requirements

10+ years in strategic alliances, channel leadership, or professional services roles within cybersecurity or SaaS.
Proven success in building large-scale partnerships and driving multi-million-dollar revenue growth.
Ability to travel domestically and internationally.
Legally authorized to work in the United States.
Bachelor’s degree required
Exceptional leadership and influencing skills at the executive level.
Strong negotiation, relationship-building, and strategic planning abilities.
Deep understanding of cloud ecosystems, cybersecurity solutions, and service delivery models.

Nice To Haves

MBA or equivalent preferred.

Responsibilities

Define and execute the U.S. alliances and services strategy aligned with global objectives.
Drive growth through strategic partnerships with technology vendors, cloud providers, and service integrators.
Build and strengthen relationships with key alliance partners (e.g., hyperscalers, ISVs, MSSPs).
Negotiate and manage strategic agreements to maximize joint revenue opportunities.
Oversee professional services strategy, including consulting, implementation, and managed services.
Ensure delivery excellence and customer satisfaction across all service engagements.
Own P&L for alliances and services; set and achieve aggressive growth targets.
Partner with Sales, Marketing, Product, and Customer Success teams to align on priorities.
Drive co-marketing initiatives and joint go-to-market programs with alliance partners.
Lead and mentor a high-performing team of alliance managers and service leaders.
Foster a culture of accountability, innovation, and continuous improvement.
Monitor KPIs, analyze performance, and adjust strategies to ensure measurable ROI.