Sr. Dir, Executive Creative Director, Brand Creative

ServiceNow•Santa Clara, CA

11d

About The Position

ServiceNow is hiring an Executive Creative Director to help shape the future of one of the world’s most ambitious enterprise brands—recently ranked #41 on Kantar’s Top 100 Most Valuable Global Brands. We’re looking for a bold, visionary leader at the intersection of design, storytelling, and technology. Someone with deep expertise in building modern brand identity systems, leading high-performing creative teams, and delivering strategic work that drives real business outcomes. A creative who cares as much about timeless brand building as they do about the potential of AI and emerging production models. This is a rare opportunity to leave your mark on a brand in transformation, and to shape the creative future of one of the fastest-growing enterprise companies in the world.

Requirements

15+ years of creative leadership experience across top-tier brands, agencies, or tech companies (including 5+ years in-house preferred)
A world-class portfolio that spans brand, digital, and storytelling
Deep understanding of creative technology—and a hands-on passion for building with AI
A proven ability to inspire and lead teams in high-growth, fast-paced environments
Strong communicator with executive presence and a gift for storytelling
A collaborative leadership style, high creative standards, and an eye for both craft and big-picture impact

Responsibilities

Translate business priorities into powerful creative.
Collaborate with executive leaders to bring clarity, focus, and bold ideas that move the brand and business forward.
Inspire world-class, multi-channel creative that resonates with customers and sets the brand apart.
Push the work to be breakthrough while keeping it on-brand.
Lead, mentor, and grow a multidisciplinary team of designers, motion artists, digital creatives, and more.
Build a culture of creativity, curiosity, and inclusion.
Champion the use of generative AI and creative tech across the team.
Evolve and scale the ServiceNow brand system.
Ensure our identity is distinct, flexible, and future-ready.
Work seamlessly with partners across marketing, product design, and comms to ensure a cohesive and powerful brand experience at every touchpoint.
Design for today’s platforms.
Think in feeds, formats, and moments.
Build creative systems that flex for scroll, story, and speed.
Stay ahead of what’s next.
Use AI and emerging tools not just for efficiency—but to unlock bold, new creative possibilities.