Sr Dir, Business Intelligence
About The Position
Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Sr. Director, Analytics Operations We are looking for a Senior Director of Analytics Operations to join our team at PlayStation. This senior leader will lead a team that is responsible for ensuring the productive deployment of analytics resources against our most important corporate initiatives, optimizing & guiding an analytics operating model that drives the integration & operationalization of analytics initiatives across the company, and collaborating with cross functional partners (Finance, key business units) to track & measure incremental value creation & capture. We need a strategic, technically strong, and highly collaborative leader who can drive processes that support analytics at scale across multiple business units. The ideal candidate balances hands-on analytics operations expertise with team leadership, cross-functional partnership, and an ability to influence senior stakeholders. You excel at operationalizing processes that help us build automated, scalable analytics solutions that accelerate business performance.
Requirements
- 10+ years of experience in the various fields of analytics operations, including Product & Program management, Value Measurement. Prior experience successfully implementing and driving analytics operating models at enterprise scale is essential.
- Bachelor’s degree in Analytics, Data Science, Statistics, Economics, Computer Science, Engineering, or related field; advanced degree in related technical field or MBA a significant plus.
- Job experiences that combine a blend of demonstrated operational expertise with broader strategic thinking
- Excellent communication skills with the ability to simplify complex concepts
- Ability to translate ambiguous business problems into structured analytical frameworks
- Expertise in prioritization, stakeholder management, and navigating cross-functional environments
- Deep business acumen and a strategic mindset with a bias toward action and practical steps toward rapid implementation
Nice To Haves
- advanced degree in related technical field or MBA a significant plus.
Responsibilities
- Drive analytics maturity by establishing frameworks, standards, and best practices that elevate data-driven decision-making across PlayStation
- Drive the ongoing optimization of the analytics operating model (people, process, tools) in the spirit of continuous improvement
- Ensure the appropriate agile ceremonies run consistently across all the relevant analytics teams and that teams are operating with clear product, operational and financial KPIs
- Identify areas of opportunity for improved and coordination both within analytics functions and with cross functional stakeholders
- Collaborate closely with Finance and key business stakeholders to drive alignment and consistency on how incremental value is tracked and collected
- Work with the Data Science measurement team to demonstrate their work and to ensure all analytics initiatives across the portfolio are being tracked and measured appropriately
- Establish clear intake process for new initiatives and requests, and use the analytics portfolio management process to lead tradeoff discussions based on limited capacity
- Support program efforts for a limited number of select, high priority initiatives that require extensive cross functional collaboration as part of implementation
- Partner with the Corporate PMO function to ensure analytics-specific processes and resource management efforts support and integrate effectively into existing, broader corporate efforts
- Recommend and implement industry standard collaboration tools to drive effective prioritization and cross-team integration at scale
- Ensure tools are configured to optimize against analytics use cases while simultaneously allowing for seamless integration into other, broader corporate processes (Strategy, PMO, Technology) where appropriate
- Work closely with critical cross functional partners (Finance, Strategy, etc.) to integrate with corporate processes, from budgeting to strategic planning.
- Lead a COE of process engineering resources that can be deployed against high priority Agentic AI use cased under development
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What This Job Offers
Job Type
Full-time
Career Level
Director
