About The Position

As the Sr. Digital Strategic Operations Manager, you will be the engine room of our marketing transformation. You aren't just a project manager; you are a builder of systems and a driver of change. This role sits at the intersection of strategy and execution, responsible for ensuring our marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned.

Requirements

  • 10+ years of experience in Marketing, Marketing Operations, Program Management or a Strategic PMO, preferably in an enterprise software environment.
  • Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context.
  • Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing.
  • Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes.
  • Ability to build deep relationships and influence senior leaders without direct authority.
  • Comfortable driving accountability with senior leaders and cross-functional GTM teams.
  • Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance.

Nice To Haves

  • Experience thriving in 'transformation' environments where the roadmap is built in real-time.
  • A proactive mindset—identifying issues before they reach leadership and presenting them alongside potential solutions.
  • Demonstrated ability to not just fix problems, but to build processes to prevent them from reoccurring.
  • Expert-level knowledge of Agile and Waterfall project management methodologies.
  • PMP, Prince2, or equivalent Program Management certification preferred.

Responsibilities

  • Define and scale AI-enabled capabilities and workflows, moving AI from "experimentation" to "standardized production."
  • Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes.
  • Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation.
  • Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team.
  • Orchestrate the operational transition for brand and system integrations during acquisitions, ensuring minimal business disruption.
  • Implement standardized program management frameworks (Jira, Smartsheet) for major global initiatives.
  • Proactively identify and mitigate risks across the project portfolio, providing executive visibility into blockers.
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