Sr. Delivery Lead - Technology

Bank of America • Jacksonville, FL

23h • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: The AMRS Network Change Action Committee (CAC) Is responsible for the review and approval for change requests for the implementation of high risk Network changes. The Network Change Management staff directs change evaluation in coordination with Release Managers and Network Engineers performing complex technology changes across the banks Global Network. This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple lines of business. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes and timeline, and drives operational stability, analytics metrics reporting, and process controls.

Requirements

• 7–10+ years of Project or Program Management experience leading complex, multi‑workstream initiatives within large enterprise environments.
• Strong understanding of Enterprise Change Management (ECM) standards, governance routines, and risk controls, with demonstrated experience ensuring compliance throughout project lifecycle.
• Experience coordinating high‑risk technology or network infrastructure changes, preferably supporting global or large‑scale networks.
• Proven ability to plan, manage, and execute large program deliverables with cross‑functional teams including Network Engineering, Release Management, Risk, and Compliance.
• Demonstrated success managing executive‑level routines (e.g., program kick-offs, stakeholder meetings, status reviews, tollgates, change controls).
• Strong stakeholder management skills with the ability to broaden relationships and influence business leaders, technology partners, and governance functions.
• Ability to translate target outcomes into actionable delivery plans, ensuring alignment between business objectives, technology teams, and program execution.
• Expertise in risk, issue, and dependency management with the ability to provide transparent program health reporting to senior leadership.
• Financial management experience, including budgeting, forecasting, and resource planning at the program level.
• Excellent communication and presentation skills, with the ability to tailor messaging for technical and non‑technical audiences.
• Strong analytical and metric‑driven approach, including tracking success measures and performance indicators across large program portfolios.
• Ability to operate in a fast‑paced, highly regulated environment with competing priorities and strict control requirements.

Responsibilities

• Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates
• Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk
• Establishes target outcomes in partnership with stakeholders and leaders
• Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule
• Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Manages program financials and supports resource planning
• Ensures adherence with Enterprise Change Management standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed