Senior Delivery Lead - Technology

Bank of America•Charlotte, NC

8d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners.

Requirements

Thorough understanding of the ISO design and help provide guidance to service providers on the design related issues
Usage of JIRA to define and track Program PI vision using deliverables and Epics for service providers and effective dependency management
In dept understanding of Financial management using TPAS, Financial reports to track program funding allocation and track variances
Effective Senior management interaction for Steering, OpCo meetings for timely updates and escalation resolution
Ability to be nimble and flexible; prioritize workload, proactively react to issues, and consistently react to shifting deadlines.
Ability to communicate effectively at different levels within the organization.
Fluent in technology and strong knowledge of project and software development methodologies / techniques.
Solid presentation, facilitation, interview, and workshop skills.
Strong interpersonal, negotiation, adaptation, and conflict-management skills.

Nice To Haves

Program Management
Project Management
Payments Domain – functional knowledge (prior experience in Financial domain)
Skills:
Collaboration
Project Management
Result Orientation
Solution Delivery Process
Stakeholder Management
Analytical Thinking
Business Acumen
Financial Management
Influence
Risk Management
Agile Practices
Architecture
Data Management
Solution Design
Technical Strategy Development

Responsibilities

Responsible for the planning, coordinating, and delivery of defined deliverables for key payments programs which requires engagement from teams across multiple organizations.
Working with Service providers to define the scope of delivery, work funding allocations and track the delivery with project managers.
Communicates the target outcomes, coordinates delivery, manages risks, ensures compliance to standards, and provides visibility into the health of the program.
Ensures execution and delivery meets the client’s expectations in terms of the target outcomes, timeline, cost.
Manages financials for the program, assist with resource planning, and facilitate sync points between business and technology leaders across multiple organizations.
Establishes the target outcomes in partnership with the stakeholders and leaders.
Establishes and builds relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk.
Coordinates and facilitates the program routines – e.g., kick-off, status reviews, stakeholder meetings, change controls, tollgates, etc.
Plans and coordinates delivery and dependencies across multiple organizations.
Promotes/facilitates communication and collaboration across organizations to achieve the target outcomes and timeline.
Facilitates dependency management/risk management/impediment removal.
Responsible to provide status updates to stakeholders and leadership pertaining to the target outcomes, delivery, risks/issues, and schedule.
Ensures that execution is aligned with target outcomes by working with the sponsor/stakeholders.
Ensures the work delivered complies with Enterprise Change Management standards.
Tracks the success metrics and reviews performance with stakeholders and leadership.
Manages the financials and assists with resource planning for the program.
Provides input to define/improve the Change Management process for the Portfolio.
Individual Contributor.