Sr. Data Analyst - Advanced Markets Operations & Service

Northwestern Mutual•Milwaukee, WI

About The Position

Primary Duties & Responsibilities: Provides quantitative and qualitative data analysis and reporting of patterns, insights, and trends within Advanced Markets Operations (AMO) in order to drive business decisions, address business questions, and improve operational health Cross-functional collaboration with shared service teams to create and produce forecasts, reports, dashboards, etc. to identify and/or support key problem statements and tell a story through data Utilizes analytics and metrics to improve processes and provide data-driven forecasts that impact the business (costs, risks, etc) Delivers results, insights and recommendations (written, verbal, presentations, etc) to business audience to support the day-to-day operations and key business decisions Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems Takes & applies design direction to improve readability and insights. Applies data visualization best practices to work deliverables. Seeks to understand business process, user tasks, etc. to ensure data is accurate and logical Implement best practices, methodologies, standards and processes and share across teams. Takes initiatives to design and develop deliverables based on interpretation of findings and operational needs on a wide range of analytical topics Creates and is accountable for high quality, value driven work that drives business outcomes; places the user in the center of decision making; and collaborates with team for speed, agility and innovation in work Provides consultation to business clients and may participate in cross-functional teams to address business issues Identifies & captures business requirements, develops KPI frameworks Regularly applies new perspectives, creative problem solving, and inter-departmental connections to improve analytical capabilities Embrace continuous learning, curiosity, and ambiguity. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual. What started in Milwaukee, WI has grown into 7,000+ home office professionals split across 3 campuses: New York City, Franklin and downtown Milwaukee (HQ) - each one bringing with it its own unique talent and culture. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual as we are growing our digital and tech capabilities and are always on the lookout for bright, tech-savvy candidates. Northwestern Mutual is proud to be an equal opportunity employer. We have chosen to build a diverse and inclusive workplace where talented people from all backgrounds want to be, want to stay, and want to build their future. We celebrate and support our differences for the benefit of our employees, our products, and our community. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

Requirements

Bachelor's degree in Computer Science, MIS, Mathematics, Statistics, Business or related field.
At least 4-5 years of professional experience
At least 4 years experience working in analytics related field
At least 3 years of hands-on experience doing analytics work
A t least 5 years of progressively responsible experience in research and data analysis, application of statistical research techniques, report or application development that support business decisions/outcomes
Expertise in development and application of analytical tools such as SAS, SQL, MS Excel, SPSS, R or other tool
Visualization tooling like PowerBI or Tableau
Ability to access, gather, and analyze data from multiple internal and external sources to drive insights into business problems, decisions, and performance
Ability to articulate this knowledge as an expert at the department level and may be called on to provide insight at the enterprise level to provide detailed analysis

Responsibilities

Provides quantitative and qualitative data analysis and reporting of patterns, insights, and trends within Advanced Markets Operations (AMO) in order to drive business decisions, address business questions, and improve operational health
Cross-functional collaboration with shared service teams to create and produce forecasts, reports, dashboards, etc. to identify and/or support key problem statements and tell a story through data
Utilizes analytics and metrics to improve processes and provide data-driven forecasts that impact the business (costs, risks, etc)
Delivers results, insights and recommendations (written, verbal, presentations, etc) to business audience to support the day-to-day operations and key business decisions
Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems
Takes & applies design direction to improve readability and insights.
Applies data visualization best practices to work deliverables.
Seeks to understand business process, user tasks, etc. to ensure data is accurate and logical
Implement best practices, methodologies, standards and processes and share across teams.
Takes initiatives to design and develop deliverables based on interpretation of findings and operational needs on a wide range of analytical topics
Creates and is accountable for high quality, value driven work that drives business outcomes; places the user in the center of decision making; and collaborates with team for speed, agility and innovation in work
Provides consultation to business clients and may participate in cross-functional teams to address business issues
Identifies & captures business requirements, develops KPI frameworks
Regularly applies new perspectives, creative problem solving, and inter-departmental connections to improve analytical capabilities
Embrace continuous learning, curiosity, and ambiguity.