Sr. Creative Operations Manager (Remote)

Rula•Los Angeles, CA

3d•Remote

About The Position

We are looking for a Sr. Creative Operations Manager to play a critical role within Rula’s Creative Studio, leading the vision and operational execution of all creative projects from intake to planning, execution and delivery. This role will serve as the operational backbone of the Creative Studio. Leveraging industry best practices, you will own project workflows, resourcing, timelines and cross-functional coordination to ensure on-time delivery of high-quality creative at scale. You will manage all incoming and outgoing creative work, oversee project assignments and resourcing and act as the primary point of contact for stakeholders across marketing, product, growth and other teams. Leveraging your industry credentials and deep understanding of creative processes, you will work upstream with cross functional partners on the planning of projects, setting priorities, identifying risks and continuously improving how the Creative Studio operates. Importantly, you will be out in the industry discovering new tools, industry best practices and new creative talent that will ensure that Rula brand creative is leveraging industry best practices. This role is ideal for a proactive operator who thrives at the intersection of creative, process and collaboration in a fast-paced environment.

Requirements

7+ years of experience in creative operations, project management, or a related role within an in-house creative team, agency, or fast-paced organization
Expertise leading multiple creative projects simultaneously from intake through delivery
Strong voice and thought leader in how best to tackle creative assignments, with a proven ability to translate business strategy into operational plans, ensuring work is aligned with company priorities in order to reach business goals
Demonstrated proficiency to bring industry best practices and new talent into a creative organization – with a bias to action to seeking out solutions (e.g. evolving operating models, technology solutions) and resources that optimize creative and business outcomes
Experience leading creative operations strategy for an in-house team or agency, including intake models, prioritization frameworks, and workflow design
Mastery of creative project management tools and systems (e.g., Asana, Monday, Airtable, Jira, or similar)

Nice To Haves

Experience influencing and aligning cross-functional partners at a senior level, balancing creative excellence with business needs and operational constraints
Expertise identifying risks, dependencies, and tradeoffs early and proactively driving solutions across stakeholders
Background working in healthcare, technology, or another highly regulated and/or fast-growing industry environment

Benefits

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Support for your mental and physical health
New hire home office stipend: Set up your workspace for success
Quarterly department stipend: Fund team-building activities or in-person gatherings
Wellness events and lunch & learns: Explore a variety of engaging topics
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all