Sr Coordinator-Pro Quoting

Lowe's Companies, Inc.

5d•$22 - $37•Remote

About The Position

Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Your Impact The Pro Quoting Sr. Coordinator performs a role that is crucial role in how we serve our Pro customers as well as support a team of Pro Quoting Coordinators. This role is critical in being a daily mentor / trainer / coach for assigned coordinators as well as providing daily quoting support needs. This role will continue to work with store associates & field leadership daily in addition to merchants and IT partners on a regular basis by processing quote requests, supporting questions via quotes, phones, and emails. This role will also help to facilitate escalation requests, provide consultative selling regarding best products, delivery methods, and pricing for the pro, work on complex quotes, and drive increased sales by seeking attachment opportunities. What You Will Do Serves as the lead point of contact for stores for a dedicated division Manage the assignment of quotes to be reviewed by the supporting group of Coordinators Assists Pro Sales Managers with price adjustments needed to support Managed Account customers Review quotes created by sales associates on behalf of Pro customers, ensuring competitive and profitable pricing can be provided Engages vendors to support sales where lower costs, higher quantities, and/or specific fulfillment needs are required Interact with sales associates via chat, email, and phone to help answer questions related to Pro pricing and Lowe’s selling systems Provides regular feedback to Pro pricing team, helping to identify trends and issues emerging in the business Organizes work processes to ensure the most efficient workflow while collaborating with others Provides relevant feedback to Supervisor and leadership team regarding what is working well & areas needing improvement. Reviews Complex Quotes Partners in Consultative Selling with both in-store and field associates to source the best products, delivery, methods, and pricing for the Pro customer. Follow-up on Pending quote opportunities. Partners to review quote escalations Drives increased sales by looking for opportunities to drive attachment opportunities & by streamline the Pro quoting experience.

Requirements

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
3 Years Years of office administrative, high-volume retail, and/or Pro industry experience (i.e. property manager, construction, trades) or Lowe’s store experience

Nice To Haves

Bachelor’s degree Related Field
3 Years Years of Lowe’s Store and/or Pro industry experience (i.e. property manager, construction, trades)

Responsibilities

Serves as the lead point of contact for stores for a dedicated division
Manage the assignment of quotes to be reviewed by the supporting group of Coordinators
Assists Pro Sales Managers with price adjustments needed to support Managed Account customers
Review quotes created by sales associates on behalf of Pro customers, ensuring competitive and profitable pricing can be provided
Engages vendors to support sales where lower costs, higher quantities, and/or specific fulfillment needs are required
Interact with sales associates via chat, email, and phone to help answer questions related to Pro pricing and Lowe’s selling systems
Provides regular feedback to Pro pricing team, helping to identify trends and issues emerging in the business
Organizes work processes to ensure the most efficient workflow while collaborating with others
Provides relevant feedback to Supervisor and leadership team regarding what is working well & areas needing improvement.
Reviews Complex Quotes
Partners in Consultative Selling with both in-store and field associates to source the best products, delivery, methods, and pricing for the Pro customer.
Follow-up on Pending quote opportunities.
Partners to review quote escalations
Drives increased sales by looking for opportunities to drive attachment opportunities & by streamline the Pro quoting experience.