Sr Compliance Manager, Consumer Product

PayPal • Washington, DC

1d • Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The Senior Manager, Compliance prioritizes activities across sub-functions and drives continuous improvement of compliance programs. This role solves highly complex compliance problems, determines new methods for emerging regulatory challenges, and develops business partnerships while leading teams and building organizational capabilities. Job Description: Essential Responsibilities: Lead and develop a compliance organization across multiple compliance domains or business areas, building high-performing teams Establish compliance program strategy for significant organizational scope, creating comprehensive frameworks aligned with regulatory requirements Drive continuous improvement of compliance processes, methodologies, and control frameworks across the compliance function Develop strategic partnerships with business, legal, risk, audit, and technology leaders to embed compliance into operations Solve highly complex compliance challenges, establishing new approaches when existing frameworks are insufficient for emerging regulatory requirements Collaborate on decisions about compliance program design, resource allocation, and organizational priorities to manage regulatory risk effectively Influence organizational approach to compliance through thought leadership, regulatory insights, and risk-based recommendations Build organizational compliance capability through talent development, knowledge sharing, and establishment of compliance excellence standards Minimum Qualifications: 8+ years of relevant compliance experience and a Bachelor's degree OR any equivalent combination of education and experience Proven experience managing compliance teams and delivering complex program initiatives through others Additional Responsibilities & Preferred Qualifications: What you need to know about the role- As Senior Manager, Business Unit Compliance, you will serve as the lead Compliance Officer for PayPal’s Experience Design organization and designated Consumer Product areas (including Xoom, as applicable). You will act as a senior second-line leader, partnering directly with Product, Design, Legal, Risk, and senior business stakeholders to embed scalable compliance practices across the Product Development Lifecycle and customer-facing experiences. A central focus of this role is driving strategic enhancements to Compliance programs and processes that enable high-volume, high-velocity product releases while maintaining strong regulatory risk management. Meet our team- You will join the Business Unit Compliance Second Line team supporting PayPal’s Consumer Product organization. Our team partners closely with Consumer Product and Experience Design leaders to enable innovative, customer-centric solutions while maintaining a strong and forward-looking compliance framework. In this role, you will operate at the intersection of product innovation and regulatory risk management, ensuring governance, advisory, and review processes are effective, scalable, and aligned to a high-release cadence environment. What do you need to bring- Significant experience in Compliance within financial services, banking, or payments, including advisory support across the product or process development lifecycle from ideation through launch. Strong knowledge of U.S. federal consumer protection regulations, including UDAAP and Regulation E (including Remittance Transfer Rule) and demonstrated ability to translate regulatory requirements into practical business guidance. Demonstrated experience leading program development, process optimization, or governance enhancements in a complex, highly matrixed organization. Strong relationship-building and influencing skills, with the ability to tailor communication to diverse audiences Strong project management and prioritization skills, sound judgment, and a proactive, ownership-driven mindset with the ability to independently drive initiatives in a fast-paced environment. Subsidiary: PayPal Travel Percent: 10 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: Scottsdale, Arizona | ($123,500.00 - $183,700.00 Annually) Additional Location(s) | Pay Range: San Jose, California | ($143,500.00 - $212,850.00 Annually) Chicago, Illinois | ($130,500.00 - $193,600.00 Annually) Washington DC, District of Columbia | ($137,000.00 - $203,500.00 Annually) Omaha, Nebraska | ($123,500.00 - $183,700.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless. Learn more at PayPal.com/Jobs Learn more about privacy-related questions or data retention. If you would like your profile to be deleted from our system, please let us know Please note that this site has updated features that can’t run on older versions of Internet Explorer. Please use IE11 or MS Edge for an optimal experience. When applying for a job you are required to create an account, if you have already created an account - click Sign In. Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account: Provide full legal First Name/Family Name – this is important for us to ensure our future hires have the right system set up. 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Requirements

• 8+ years of relevant compliance experience and a Bachelor's degree OR any equivalent combination of education and experience
• Proven experience managing compliance teams and delivering complex program initiatives through others
• Significant experience in Compliance within financial services, banking, or payments, including advisory support across the product or process development lifecycle from ideation through launch.
• Strong knowledge of U.S. federal consumer protection regulations, including UDAAP and Regulation E (including Remittance Transfer Rule) and demonstrated ability to translate regulatory requirements into practical business guidance.
• Demonstrated experience leading program development, process optimization, or governance enhancements in a complex, highly matrixed organization.
• Strong relationship-building and influencing skills, with the ability to tailor communication to diverse audiences
• Strong project management and prioritization skills, sound judgment, and a proactive, ownership-driven mindset with the ability to independently drive initiatives in a fast-paced environment.

Responsibilities

• Lead and develop a compliance organization across multiple compliance domains or business areas, building high-performing teams
• Establish compliance program strategy for significant organizational scope, creating comprehensive frameworks aligned with regulatory requirements
• Drive continuous improvement of compliance processes, methodologies, and control frameworks across the compliance function
• Develop strategic partnerships with business, legal, risk, audit, and technology leaders to embed compliance into operations
• Solve highly complex compliance challenges, establishing new approaches when existing frameworks are insufficient for emerging regulatory requirements
• Collaborate on decisions about compliance program design, resource allocation, and organizational priorities to manage regulatory risk effectively
• Influence organizational approach to compliance through thought leadership, regulatory insights, and risk-based recommendations
• Build organizational compliance capability through talent development, knowledge sharing, and establishment of compliance excellence standards

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy.
• That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees