Sr. Communications Manager (Boston, MA or Remote)

Edelman Financial Engines•Boston, MA

55d•$83,500 - $111,400•Remote

About The Position

At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive. We believe that every dollar saved represents a lifetime of hard work and aspirations, and every dollar invested has job to do for our clients. That’s why we are committed to managing our clients’ investments by truly understanding them as people first and then delivering advice, strategies and solutions to help them feel confident about the plans they are making, whether for today, tomorrow, or in the great unknown future. Our goal is to build long-term relationships based on respect, integrity, and a belief that our responsibility is to help people make smart investments decisions in every stage of their lives. Our culture is grounded in our CORE values: Client First, One Team, Respectful Candor, and Endless Curiosity. These values guide everything we do, for our clients and each other. We are committed to moving forward together. If you are inspired by purpose-driven work and a collaborative, values-led culture, we invite you to explore a career with us. As a Senior Communications Manager on the Workplace Communications team, you’ll play a pivotal role team in the implementation and measurement of engagement strategies for our advisor partner relationships designed to increase utilization of advisory services, improve participant financial well-being, and support EFE’s overall business goals. In addition to an earnest desire to help people, we are looking for the ideal candidate to complement the team’s existing talents. For this client-facing Senior Communications Manager role, we are seeking an experienced candidate who can manage more complex Advisor Partner and/or plan sponsor relationships with varied engagement challenges, support development of cross-sponsor programs and work effectively with a broad range of partners. If you love both the strategic opportunities and tactical responsibilities of effective communications programs and are passionate about getting results - this may be an opportunity for you!

Requirements

8+ years financial services or communications experience; retirement industry experience preferred; people management experience welcomed
Lead discovery discussions with advisor partners and/or sponsors with a consultative approach, overcome objections and influence communication outcomes
Proven ability to drive successful communication programs that meet or exceed revenue and/or engagement goals
Strong relationship-building, project management, and problem-solving skills, with strong attention to detail and commitment to follow-through
Work effectively in a highly collaborative, interdependent team environment
Excellent written, verbal, and presentation skills
Expert at working in dynamic, fast-paced environments

Responsibilities

Lead communications resource for a diverse portfolio of strategic clients, responsible for creating, implementing and measuring multi-channel communications programs.
Collaborate with Relationship Managers, Marketing partners and others on service team to identify areas of opportunity and drive strategic, revenue-producing initiatives
Develop trusted and responsive relationships with our provider partners and as needed, direct sponsors, partnering to influence communications outcomes, presenting new programs to drive adoption, solve problems, address objections and stimulate growth
Represent EFE’s communications and marketing strategic priorities via regular external client calls and/or presentations
Develop expertise in core programs and processes, with a focus on driving optimization and improving efficiency
Follow established processes for communication program setup, reporting, and documentation requirements.
Act as an internal mentor, trainer and consultant resource with ideation and problem solving

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