Sr Commercial Enablement Manager - Digital Technologies

Medtronic•Boston, MA

11d•Hybrid

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Senior Commercial Enablement Manager will serve as an integral member of both the Global Commercial Enablement (GCE) team and the Global DT Organization. This role is responsible for supporting the commercialization of our Global Digital Technologies (DT) platform globally, while also leading or contributing to various global initiatives. Commercial Enablement is tasked with supporting Medtronic’s goal to expand the DT footprint globally, with this role focusing on both stand-alone DT sales and integration with Hugo RAS. The Senior Commercial Enablement Manager is responsible for establishing end-to-end processes that facilitate the marketing, sales, installation, service, training, and support of a DT system in new countries. Program management and oversight of essential deliverables are included as part of this role, contributing to the effective commercialization of DT and any related post-launch initiatives worldwide. The position also emphasizes ongoing process improvement and the implementation of change management. Reporting to the Global Director Commercial Enablement, this role requires independence, multitasking, and clear communication with internal and external teams. The candidate should offer both business and technical expertise for comprehensive launch and post-launch support. This role works with cross-functional teams and Project Managers to develop project plans, timelines, and reports. Responsibilities include budget tracking, risk management, updating documentation, managing dashboards, scheduling meetings, and following up on action items.

Requirements

Experience in directly managing teams or at least extensive knowledge in leading indirect teams.
Experience in supply chain / marketing operations / sales operations / service operations would be a plus.
Experience working with global cross functional teams.
Authentic communicator and collaborator.
Continuous learner’s mindset and implement learnings from peers and other regions
Ability to provide positive yet critical feedback
Strong organizational and time management skills for both individual and team tasks.
Ability to interpret, analyze and translate information, and present in clear, concise and complete manner.
Analytical and process oriented.
Agility to assess and adapts to changes.
Creative thinker bringing a fresh perspective to solve problems and situations.
Able to visualize the bigger picture, but also dive into the details to understand each task
Experience using project management tools, including Microsoft Project.
Bachelor’s Degree in Engineering / Business / Operations / Marketing.
10+ years of Project Management or Engineering experience.
3-5 years of Leadership skills.
Knowledge of mapping process flow or/and value stream mapping, building project plans and schedules, business and sales operations, new product development process are vital for the success in this role.
Experience with Microsoft suite of tools (Project, Visio, Word, Excel, PowerPoint, etc.)
Strong verbal and written communication skills.
Experience running SFDC (Salesforce) and Power BI
Able to influence all customers (both internal and external) on issues that impact the business and its technical service and product strategies.

Responsibilities

Drive all activities related to Commercial Enablement and Program management for product launch and post-launch support for all global countries in scope.
Being a satellite function for the Global PMO to support/drive global programs.
Work with Project Managers and cross functional team members to identify, resolve or escalate project issues, develop and implement mitigation plans, and remove obstacles.
Create and maintain commercialization process flows, risk registers, plans, schedules and dashboards.
Proactive planning, budgeting, anticipating project needs and supporting with execution path.
Agile and rapidly adapt in a dynamic environment with a comfort level working with teams in various locations globally.
Lead weekly commercial performance reporting through SFDC (Salesforce) and Power BI, consolidating global pipeline insights, driving data quality and ensuring regional teams are accountable for timely and accurate submissions
Solution-focused and resourceful.
Self-starter with solid problem-solving, analytical and organizational skills.
Assign tasks to internal teams and assist with schedule management.
Make sound judgements with minimal guidance.
Effectively communicate with various levels of the organization to include being comfortable presenting in meetings.
Take swift action communicating timing of deliverables, milestones, weekly status, recaps and action items for internal team and clients.
Ability to connect the dots and work with partial information, with a knack of making long-term informed decisions
Advocate the Medtronic Mission and culture to motivate and empower others to address them in a way which builds morale and generates ownership.

Benefits

Medtronic offers a competitive Salary and flexible Benefits Package
We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).