Sr. Commercial Casualty Claims Specialist (Remote)

CSAA Insurance Group, a AAA Insurer

20d•Remote

About The Position

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Sr. Commercial Casualty Claims Specialist. Your Role: As a Sr. Commercial Casualty Claims Specialist, you will be responsible to resolve all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines as well as our commercial claims. Your duties will require you to become licensed in several states as you will be handling claims in a multitude of regions across the nation.

Requirements

4-5 years of claims experience with a minimum of 3-5 years in casualty adjuster experience.
High school (HS/GED) or a minimum of 3 years experience in casualty claims role within P&C insurance industry.
Must hold an Adjuster's license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Nice To Haves

5+ years of casualty claims adjuster experience.
BA/BS in business, insurance or related area, or equivalent combination of education and experience.
Commercial Claims handling experience.
Bilingual (Spanish) a plus.
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
Travels as needed for role, including divisional / team meetings and other in-person meetings.
Fulfills business needs, which may include investing extra time, helping other teams, etc.

Responsibilities

Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision.
Handle all aspects of liability injury claims of low to moderate complexity to include all coverage, liability and damage concerns.
Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims.
Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed.
Make coverage determinations and conduct investigative work of a complex nature, advising customers as to accurate course of action related to coverage issues.
Make appropriate liability determinations based upon the evidence gathered.
Evaluate any potential for subrogation and initiate an initial notice of subrogation request.
Develop negotiation strategies to resolve claims effectively and efficiently with insureds, claimants, or representatives of the injured parties.
Communicate pertinent case facts to a supervisor, manager or committee when appropriate.
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
Travels as needed for role, including divisional / team meetings and other in-person meetings.
Fulfills business needs, which may include investing extra time, helping other teams, etc.