Sr Client Service Executive

Advantage Solutions • Charlotte, NC

4d • Onsite

About The Position

Sr Client Service Executive
The Sr Client Service Executive fosters strong client and retailer relationships, ensuring effective communication and seamless program or project execution. This role identifies account growth opportunities, manages or supports the sales process, and leads client programs from start to finish—overseeing deadlines, costs, and deliverables. The Sr. Client Service Executive proactively resolves issues and mentors junior team members to ensure adherence to best practices and service excellence.
Job Will Remain Open Until Filled
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Requirements

• Education Level: Bachelor’s degree
• Experience Requirements: Typically requires 5-8 years of CPG industry, sales and marketing agency, customer, or client experience.
• Creative thinker and self-starter who can effectively handle multiple tasks and projects simultaneously.
• Possess project management and presentation skills.
• Able to build and maintain strong client relationships.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Well-organized, detail-oriented, and able to handle a fast-paced work environment.

Responsibilities

• Develop effective client and retailer relations to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved.
• Identify development potential in accounts by studying clients’ current business and connecting with past clients to evaluate additional needs; analyze opportunities.
• Manage or support the sales process by building relationships, qualifying potential, and developing proposals.
• Lead client programs from conception through completion by managing deadlines, coordinating details, reviewing final documents, and controlling costs and expenditures.
• Anticipate potential issues based on experience and proactively create solutions that are equitable for both clients and Advantage.
• Ensure that best practices are followed by mentoring and advising lower-level professionals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level