Sr. Claims Coordinator

U.S. Venture, Inc. • Appleton, WI

1d

About The Position

As a Senior Claims Coordinator with U.S. Venture, you will support the daily claims activities of the Safety team by managing assigned claims and coordinating with third party administrators (TPAs), insurance carriers, Legal, and vendors. This role utilizes advanced claims knowledge to review claim activity, support litigation matters, and provide guidance on claims processes while working under the direction of the Claims Lead. The Senior Claims Coordinator serves as an experienced resource within the Claims team and supports consistent, compliant, and efficient claims handling.

Requirements

• 3–5+ years of experience working with workers’ compensation claims, preferably in a claims coordination or TPA‑managed environment
• High school diploma required (Bachelor’s degree preferred)
• Working knowledge of auto, general liability, property damage, and worker’s compensation claims
• Experience coordinating with TPAs, insurance carriers, and defense counsel
• Proficient in Microsoft Office Suite with ability to learn additional software
• Effective communicator with strong listening and collaboration skills
• Demonstrated attention to detail, organization, and follow‑through
• Ability to manage multiple priorities and meet deadlines
• High integrity with ability to maintain confidentiality

Nice To Haves

• Bachelor’s Degree
• Experience with SharePoint
• Experience with Origami Risk RMIS platform

Responsibilities

• Coordinate and oversee auto, general liability, property damage, and workers’ compensation claims administered by third‑party administrators (TPAs), ensuring adherence to company guidelines and service expectations
• Support state and self‑funded workers’ compensation programs through claim oversight, documentation review, and ongoing coordination with TPAs and vendors
• Review claim activity, summaries, reserves, and recommendations provided by TPAs and escalate issues, trends, or concerns as appropriate
• Maintain strong working relationships with insurance carriers, TPAs, brokers, and vendors to ensure consistent communication and performance
• Coordinate and participate in quarterly meetings with insurance brokers, and insurance carriers, including preparation of claims data and discussion materials
• Collaborate with Legal on litigation matters by coordinating claim information, monitoring case status, and supporting strategic discussions
• Review and evaluate legal invoices and related expenses to ensure accuracy, compliance with billing guidelines, and cost controls
• Maintain working knowledge of OSHA rules and regulations to support company compliance and claims coordination efforts
• Independently address routine claim coordination matters and escalate complex issues to the Claims Supervisor as needed
• Perform advanced and often confidential administrative duties related to claims, litigation support, and vendor coordination
• Produce high‑quality reports, presentations, and spreadsheets related to claims activity
• Continuously learn and develop self professionally
• Support corporate efforts for safety, government compliance, and all other company policies & procedures
• Perform other related duties as required and assigned
• Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit
• Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees