Sr. Business Systems Analyst
About The Position
The Federal Reserve Bank of Dallas is seeking a self-motivated and versatile Senior Business Systems Analyst. This role involves partnering with District Cash management and customers to analyze, evaluate, and maintain the organization's systems, as well as enforce related policies and procedures. The analyst will work independently to resolve complex technical operational, administrative, and systems related issues for District Cash management and staff. Additionally, they will recommend, design, and lead or assist in the implementation of technical solutions to solve business problems and enhance business processes efficiency.
Requirements
- Bachelors degree in Computer Science, Information Technology or a related field; or 5 plus years of experience serving in a desktop support position
- Microsoft Support IT Professional
- AI experience
- Programable Logic Controller (PLC)
- Exposure to and/or experience with information security concepts and technologies
- Knowledge and functional ability to develop project charters and plans, assign or recommend resource allocation, and manage time allocations aligning with customers’ expectations.
- Technical proficiency, analytical, critical thinking and problem-solving skills. This includes considering and weighing issues and solutions from diverse perspectives to arrive at the best decisions.
- Excellent oral and interpersonal communications skills; Write clear, concise, and grammatically correct documents.
Nice To Haves
- Equivalent education and/or experience may be substituted for any of the above requirements.
Responsibilities
- Effectively provide multi-level technical support to a specialized group of users, resolving issues, answering inquiries, and addressing usage opportunities and challenges related to Bank-supported systems and unique software products.
- Collaborate with FedCash and network services, software systems engineering and/or application development to restore service and/or identify problems.
- Coordinate software and hardware installation plans, maintain information and records, leading and participating in technical evaluations, pilots, and production rollouts, documenting results, and contributing to procedural and support process improvements.
- Participate on District and System assignments that focus on Cash operational improvements with technological advancements; this includes to identify and implement shared data solutions including AI, to leverage available skills and optimize processing where feasible.
- Responsible to support District Cash IT operations.
Benefits
- Comprehensive healthcare options (Medical, Dental, and Vision)
- 401K match, and a fully funded pension plan
- Paid vacation, holidays, and volunteer hours; flexible work environment
- Generously subsidized public transportation and free parking
- Annual tuition reimbursement
- Professional development programs, training and conferences
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
