Sr Business Program Manager-Safety
About The Position
The Senior Business Program Manager-Safety is responsible for developing, managing, evaluating, and continuously improving public safety–focused projects, programs, and initiatives from planning through post-implementation. This role is crucial in advancing Exelon’s 2035 goal of zero injuries or fatalities (SIF) for members of the public through public education and enhanced safety program effectiveness, driving measurable improvements across customers, employees, contractors, and communities. The manager leads the development of business plans, project charters, and performance metrics that support public safety objectives and align with business priorities, ensuring organizational alignment with established management models and safety principles while integrating best practices across departments and partners. Key responsibilities include public safety program design and evaluation, data analysis, performance measurement, business planning, and coordination of quality assurance and change management activities. The position may require extended hours during storm response or energy delivery emergencies. This is an individual contributor role that operates independently with general direction, requiring comfort with ambiguity, proactive identification of risks and opportunities, and leadership across organizational boundaries to achieve safety outcomes. The role involves managing scope, schedule, and resources within approved parameters, developing structured performance metrics, and providing clear, actionable reporting to leadership. It also entails leading cross-functional and cross-company collaboration to integrate best practices, align safety-related objectives, and drive continuous improvement primarily through influence, credibility, and effective communication. The manager will support and enhance the company’s reputation by ensuring public safety programs and messaging are thoughtful, effective, and continuously improving.
Requirements
- Bachelor's degree in a business or S.T.E.M. field with 4-7 years of related business experience OR in lieu of bachelor's degree, 6-9 years of related business experience.
- Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
- Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
- Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities.
- Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks.
- Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
- Demonstrated ability to develop and implement process enhancements and efficiencies including new technology.
Nice To Haves
- MBA or Master's degree in a business or S.T.E.M. field.
- Comprehensive knowledge of the practices, procedures and principles of project management. Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
- Certification as : Certified Associate in Project Mgmt (CAPM) OR Project Management Professional (PMP) OR Six Sigma Black Belt.
- Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership.
Responsibilities
- Lead development, implementation, and evaluation of projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational projects and programs.
- Coordinate and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives.
- Coordinate work plans to implement corrective actions that are identified as a result of performance assessment.
- Support the establishment of business plans and objectives across multiple areas / departments. Coordinate with stakeholders on the development of business cases and prioritization of deliverables.
- Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures.
- Participate in process improvement task forces. Provide benchmarking analysis. Prepare status reports to leadership.
- Understand business processes and provide guidance for end users. Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance. Assist and advise other personnel with responses to internal and external inquiries.
Benefits
- Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $88,800.00/Yr. – $122,100.00/Yr.
- Annual Bonus for eligible positions: 15%
- 401(k) match and annual company contribution
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
- Employee Assistance Program and resources for mental and emotional support
- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
- Referral bonus program
- And much more
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
501-1,000 employees
