Sr. Business Operations Advisor – Procurement Excellence (Digital Tooling, Mkt Research & Operations)

Blue Cross and Blue Shield of North Carolina

12d • $89,174 - $142,679 • Remote

About The Position

The Sr. Business Operations Advisor – Procurement Excellence (Digital Tooling, Mkt Research & Operations) will play a critical role in advancing digital transformation within the procurement function, with a strong focus on digital procurement tooling, operational processes, standards, best practices, and governance related to market research suppliers. This role requires a strategic and analytical mindset, ensuring procurement activities align with corporate objectives while leveraging technology to drive efficiency, compliance, and innovation.

Requirements

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in Supply Chain Management, Procurement, or a related field.
• In lieu of degree, 7+ years of experience in related field.
• Proficiency in procurement tools and technologies such as e-sourcing platforms, contract management systems, and supplier performance tracking.
• Strong analytical and problem-solving skills with a data-driven approach.
• Knowledge of procurement best practices and governance frameworks.
• Excellent communication and stakeholder management skills.
• Ability to thrive in a fast-paced, evolving digital procurement environment.

Nice To Haves

• Experience with market research supplier governance and procurement.
• Familiarity with ERP systems and procurement analytics platforms.
• Certification in procurement or supply chain management (e.g., CPSM, CIPS) highly preferred.
• 2-4 years of experience in procurement, supply chain, or business operations, with exposure to digital procurement solutions highly preferred.

Responsibilities

• Support the implementation and continuous improvement of digital procurement tools and systems.
• Serve as subject matter exert of major digital tools supporting Procurement.
• Conduct analysis to identify opportunities for process optimization and automation in procurement operations.
• Assist in the development and enforcement of procurement standards, best practices, and governance frameworks for market research suppliers.
• Collaborate with internal stakeholders to ensure procurement strategies align with business objectives and compliance requirements.
• Monitor supplier performance and adherence to contractual obligations, identifying areas for improvement.
• Research industry trends and emerging procurement technologies to enhance the organization's digital procurement capabilities.
• Support training initiatives to ensure proper adoption of procurement tools and adherence to standards.
• Generate reports and analytics to inform procurement strategies and decision-making.

Benefits

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community.
• Work-life balance, flexibility, and the autonomy to do great work.
• Medical, dental, and vision coverage along with numerous health and wellness programs.
• Parental leave and support plus adoption and surrogacy assistance.
• Career development programs and tuition reimbursement for continued education.
• 401k match including an annual company contribution
• Annual Incentive Bonus
• Paid Time Off (PTO)
• competitive health benefits and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees