Sr B2B Channel Strategy Consultant

Southwest Airlines • Dallas, TX

2d • Onsite

About The Position

As a Senior Business to Business Channel Strategy Consultant on the Southwest Business Channel Strategy Team, you’ll shape how Southwest connects with corporate travelers through third-party distribution channels. You’ll lead strategic initiatives, develop operating plans, and manage relationships with key technology and travel partners, including GDS, TMCs, and corporate booking tools. By assessing the competitive landscape and anticipating emerging trends, you’ll ensure Southwest remains agile and prepared for the future of corporate distribution. Your work drives innovation, strengthens partnerships, and aligns with our Company’s distribution strategy , helping Southwest deliver a seamless experience for business Customers while staying true to our mission of connecting people to what’s important in their lives. Additional details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Requirements

• Knowledge of the travel and tourism industry, with an emphasis on supplier distribution
• Skilled in innovating thinking with an expert ability to build relationships (both externally and internally)
• Knowledge of partnership management, project management, or similar disciplines
• Skilled in breaking down complex information and determining action plans
• Skilled influencer/negotiator
• Skilled communicator to peer and Leadership levels
• Ability to initiate and maintain internal/external contacts/partnerships
• Ability to be self-motivated and able to work independently
• Ability to be organized and handle multiple projects at one time
• Ability to comprehend and build on core airline financials and success metrics
• High School Diploma or GED
• Expert-level experience, seasoned and specialized knowledge in: Marketing and sales
• Financial analysis
• Account/partner management
• Commercial strategy
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Nice To Haves

• Professional experience working in the travel/airline industry
• Understanding of business travel industry
• Experience working with third-party distribution technology and booking tools (GDS/TMC/CBT)

Responsibilities

• Lead and develop channel operating plans, playbooks, budgets and roadmaps for enhancements, partnership reviews and defect prioritization
• Assist Senior Leaders across Southwest Business and the Commercial Department in identifying and resolving technical issues, distribution landscape changes, and partnership opportunities
• Strategically service and partner with third-party distribution / technology (GDS / TMC / CBT) accounts in all aspects of the business relationship
• Consult and work effectively with multiple departments - Technology, Revenue Management, Network Planning, Marketing, Legal, CS&S and Ground Ops
• Work independently to manage projects and partnerships, ensuring Southwest goals are met
• Proactively identify and assess needs as well as display ownership and delegation for project timelines, deliverables, etc. and report updates/issues/etc. up to Senior Leadership
• Manage the communication of impacts to Senior Leadership and broader enterprise.
• Prepare and deliver presentations to Senior and Executive Leadership
• Serve as the Channel Strategy Team lead for cross-functional company initiatives, as well as external partner projects
• Set an example and show leadership/mentor qualities across the Team.
• May perform other job duties as directed by Employee's Leaders

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED