This Senior Application Engineering role is a key contributor to the pre/post-order management process of Sumter switchboard orders to support our hyperscale and/or multi-tenant customers in the rapidly growing data center segment. The incumbent will oversee, review and coordinate customer supplied drawings, wiring and component selection, generation of standard customer approvals and performing various phases of order management from reconciliation through engineering and manufacturing information generation. This role requires advanced technical knowledge of switchboards and the switchboard product delivery system. In this position you will: Attend project kick-off, coordination, on-board drawing reviews and/or witness testing as a subject matter expert based on needs of the project. Create customer approval drawing package for first of kind design Hyperscale/Data center jobs. Complete confirmation drawings for Hyperscale/Data center jobs Verify that complete and accurate order entry information has been received from field sales and/or channel partners on incoming switchboard order Collaborate with other disciplines (manufacturing, project management, sales) to develop construction documentation sets for data center customers Review released order details and manage the information coordination with customer service for scheduling to a specific lead time indicator and/or manufacturing line Work with Segment Application Engineer to provide a complete and accurate clean order entry check list to the Sumter front-end team Prepare purchase requisition for non-stock material items Review customer submitted configuration for dimensional and layout accuracy Review bill-of-material for completeness Manage all post-released order changes, internal or external to the team, including product substitution and ship short transactions Interpret detailed non-standard customer requirements and translate such into previously established standards, whenever possible Contact field sales as required to ensure accurate interpretation of the intent of the specifications Conduct technical training for the others within the front-end Switchboard Team Coordinate mechanical and electrical interfaces with other products Proactively participate on cross functional teams in support of implementing lean manufacturing strategies, including front end business process improvement Interface with the Design Engineering dept as necessary for development of switchboard custom designs Interface with Quality/Warranty Department to ensure continued post-shipment customer support Review complex wiring schemes in order to develop BOM and material requisition for advanced wiring devices
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Job Type
Full-time
Career Level
Mid Level