Sr Analyst QA & PROD ENG CAN- 12 Months Contract

The Home Depot

22h•$62,200 - $70,100•Onsite

About The Position

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Position Overview: The Senior Analyst will work on addressing product and process issues to ensure compliance to Home Depot and regulatory requirements, improving the quality and overall customer satisfaction of Home Depot private branded products (inclusive of product returns, product damage, damage markdown, online star rating performance, and customer care complaints), partnering with internal teams to complete benchmarking, product requirement development, and resolution of product performance concerns for assigned product categories. This individual will partner with multiple cross-functional team members in addressing issues arising from failed product testing, inspections, factory audits, and/or product returns.

Requirements

Demonstrated manufacturing knowledge in areas such as plastics, metals, glass, wood, textiles and Printed Circuit boards
Computer skills sufficient to retrieve, manipulate, analyze, and interpret data
Have knowledge in understanding product specifications, validating products to specifications and examining results to show compliance to specifications and or industry standards. (e.g., flammability regulation and test standard)
Working knowledge of Excel (pivot tables), Power Point
Degree
3 years Minimum Years of Work Experience

Nice To Haves

Knowledge of GBQ, SQL, VB, and SAP would be preferred

Responsibilities

Manage processes to ensure supplier and factory compliance to relevant requirements as outlined in Home Depot Standard Operating Procedures, contracts, supplier buying agreements, and purchase orders.
Enforce continuous improvement, corrective action, and preventive action plan development and implementation throughout each process.
Drive supplier quality improvement programs.
Work on quality improvement of key categories based on RTV (Return to Vendor) and Star rating information analysis, guide supplier on CAPA (Corrective Action and Preventive Action).
Report out quality improvement findings with data deep dive and leveraging data analysis tools in an expeditious manner that meets the needs of the business.
Engineering project management including benchmarking, product requirement development, and test protocol development.
Use their knowledge of test standards and certification to establish criterial for benchmark testing.
Ensure that testing protocols are maintained to include the latest regulatory requirements.
Assign test plan for onboarding program and following up with supplier and service provider in terms of test failures and testing progress to identify high risk program and make sure speed to market.
Examine solution options for product quality issues.
Deploy their knowledge in Advanced Product Quality Planning (APQP), Process controls, Failure Mode and Effects Analysis (FMEA) and Control plans to drive manufacturing improvements with regards to quality.
Develop / validate test and inspection plans designed to assure quality of factories and products based on a review of all applicable safety standards (such as American National Standards Institute or Underwriters Laboratories), industry trends, and historical performance data.
Proactively work with supplier to establish a structured approach for consistency and adherence to quality procedures and requirements.
Point of contact for supplier activities directed toward process control and quality assurance of sourced products.
Oversee and provide direction towards audits, pre-shipment inspections, quality complaints, with service providers and suppliers.
Proactively establish and maintain a close relationship with the HD US and ASO QA & PE teams to leverage product/process improvements and best practices.
Develop and maintain strong relationship with key stakeholders
Continuous improvement program development and execution (e.g., Six Sigma or Lean Manufacturing)