Sr Advisory Solution Consultant - CRM

ServiceNow • Los Angeles, CA

9d

About The Position

What you get to do in this role: The Specialist Solution Consultant is a technical & business consultant with the advanced ability to develop, position and provide industry and product specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs Develop client partner relationships Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 10+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
• Travel, as necessary

Nice To Haves

• Industry experience in Manufacturing, Technology, or Telco desirable
• Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services

Responsibilities

• Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets
• Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs
• Develop client partner relationships
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees