Sr. Administrative Manager

Mass General Brigham•Boston, MA

6d•$84,906 - $123,552•Onsite

About The Position

This Senior Manager role within the Transplant Center at Mass General Hospital plays a critical role in driving operational excellence and supporting transplant services.

Requirements

Strong Experience in clinical/medical operations management (required)
Proven people management experience in complex, academic medical center settings
Bachelor's Degree Healthcare required.
Experience leading operational or clinical programs in a healthcare or related setting 5-7 years required
Experience in a formal management or supervisory role overseeing teams and projects 3-5 years required
Strong knowledge of healthcare operations, regulatory compliance, and performance improvement strategies.
Excellent leadership and communication skills, with the ability to lead teams.
Proficiency in project management, data analysis, and strategic planning.
Ability to work collaboratively across disciplines and influence at multiple levels of the organization.
Demonstrated commitment to quality, equity, and innovation in healthcare delivery.

Nice To Haves

Prior Transplant experience preferred but not required
Master's Degree Related preferred.

Responsibilities

Lead day-to-day ambulatory and clinical operations for the Transplant Clinic.
Manage administrative teams supporting transplant surgeons and leadership.
Drive operational initiatives tied to ongoing transplant center restructuring.
Share responsibility for outreach initiatives with Brigham counterpart.
Partner closely with nursing and medical leadership to ensure smooth clinic and operational workflows
Lead the planning, development, and execution of departmental goals, ensuring alignment with organizational strategy.
Supervise and develop managers, supervisors, and staff; ensure appropriate staffing, performance management, and professional development.
Monitor key performance indicators, analyze trends, and implement process improvements to achieve operational excellence.
Collaborate across departments to support integrated service delivery and optimize resource utilization.
Ensure compliance with regulatory requirements, accreditation standards, and internal policies.
Prepare and manage budgets, forecasts, and financial performance targets.
Serve as a liaison to senior leadership, providing regular updates on program outcomes, risks, and opportunities.
Champion a culture of safety, accountability, and innovation.