Sr. Account Specialist - Amazon

BISSELL Homecare • Grand Rapids, MI

4h

About The Position

The Sr. Account Specialist - Amazon is a results-driven individual responsible for managing and optimizing the company's presence in the pet and floorcare space on Amazon. This role involves managing product listings, implementing marketing strategies to drive sales growth, and collaborating with cross-functional teams to enhance brand presence. The specialist will also optimize advertising and promotional efforts, analyze performance metrics to improve rankings and overall sales conversion. The ideal candidate is highly motivated, possesses experience with Amazon, understands marketplace algorithms, and has exposure to e-commerce channels.

Requirements

• Bachelor’s degree in marketing, business administration, or a relevant field.
• A minimum of 3 years of account and/or product management experience within digital and ecom channels.
• Strong understanding of Amazon's marketplace dynamics, algorithms, and best practices.
• Familiarity with supply chain management, demand forecasting, and logistics.
• Familiarity with Amazon advertising, SEO, and marketplace policies.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Excellent communication and negotiation skills, with experience handling vendor relationships.

Nice To Haves

• Preferred Amazon experience (Vendor Central) and managing e-commerce business.

Responsibilities

• Oversee and manage all Amazon Vendor Central operations, including managing the catalogue, promotions, and advertising campaigns.
• Track PO’s and manage deductions and chargebacks.
• Work with product marketing teams to enhance product listings with high-quality images, SEO-optimized descriptions, A+ Content, and brand store updates, including A/B testing for enhanced visibility.
• Manage relationships with vendor managers to assist in negotiating pricing/programs, resolving disputes, and ensuring smooth operations.
• Work closely with media and commercial teams to plan, execute, and analyze advertising campaigns, promotions, and brand awareness initiatives to drive sales growth.
• Work with internal teams to forecast demand, manage inventory levels, and optimize fulfillment strategies to reduce shortages and overstock.
• Monitor key performance metrics, analyze sales trends, and generate reports to provide actionable insights that improve profitability and efficiency.
• Ensure adherence to Amazon policies and proactively address compliance issues, performance notifications, and chargebacks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees