Sr Account Manager-Business Channel Management

Verizon • Boston, MA

22h • Onsite

About The Position

This role involves working closely with Verizon's agent and third-party retail partners to expand the customer base within the small to medium business market. The Senior Account Manager will be responsible for developing and implementing sales and marketing strategies, including targeted incentive programs, to boost sales and profitability through these indirect channels. A key aspect of the role is continuously assessing the performance of individual agents and retailers, then creating customized plans that incorporate incentives, promotions, marketing programs, training, and education to enhance their productivity and help them achieve their sales targets. The ultimate goal is to drive growth in the wireless business by empowering and improving the capabilities of partner agents and retailers.

Requirements

• A Bachelor’s degree or four or more years of work experience
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience
• Willingness to travel in an assigned territory 50-75% of the time
• Eligibility to pass motor vehicle records check

Nice To Haves

• B2B sales, marketing, training or customer service experience
• Ideally, with third party sellers or retailers
• Managed competing priorities with tight deadlines in a dynamic environment
• Account management experience
• Demonstrated interpersonal, communication and presentation skills
• Experience in the wireless industry

Responsibilities

• Develop and create sales and marketing strategies along with targeted incentive programs to drive sales and profitability through this channel
• Assess performance of each agent and retailer and develop a tailored plan to improve productivity to help them meet their targets
• Grow the wireless business through our partner agents and retailers
• Enhance agent capabilities and performance through product knowledge and skills, and tailored sales strategies to drive achievement of agent sales targets
• Evaluate agent and overall channel sales performance for continuous improvement
• Develop, implement and monitor regional sales and incentive programs
• Communicate sales program results and effectiveness
• Motivate our indirect agents to exceed sales
• Provide feedback on sales techniques and customer interactions

Benefits

• Health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
• Matched 401(k) savings plan
• Up to 8 company paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Other incentives
• Opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Up to 15 days of vacation per year, which grows with additional service

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees