Splish Splash Games Attendant

Herschend•Calverton, NY

3d•$18•Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Games Attendants are responsible for providing the guests with a fun and exciting experience when they are playing games at various locations throughout the park. The key to being a great Games Attendant is always having a smile on their face and being very interactive and proactive with the guests. Games Team Members must be friendly, full of energy, great at communication, and super outgoing! This position will include cash handling, issuing prizes, and helping guests to ensure that everyone has a positive experience when visiting the amusement park. We are currently looking for a: Splish Splash Games Attendant

Requirements

Must be at least 14 years of age to comply with NY Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from work for your scheduled shift
Ability to comply with all uniform policies
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to positively engage with guests to promote sales and positively impact their satisfaction
Basic math skills are a plus
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
Ability to remain on feet for majority of the workday
Ability to climb or descend stairs for some game facilities
Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
Ability to consistently use hands to grasp, control, move objects/tools
Ability to see differences between colors and brightness
Ability to see details of objects that are more than a few feet away
Ability to read, write, and speak fluent English

Nice To Haves

Spanish or other bilingual language skills are a plus.

Responsibilities

Convey a fun and positive attitude that creates an inviting atmosphere for guests
Initiate conversations with guests as they pass by and encourage them to play
Provide clear and accurate explanations of game rules to players, as needed
Utilize Point of Sale (POS) equipment to accurately record financial transactions
Monitor, stock, and inventory game prizes
Provide encouragement to players but never assist them with winning --- or tell them how to win
Maintain assigned game area in a neat, organized, and clean manner
Keep daily record of games played and number of guests playing
Report any game malfunctions to A/V or Maintenance Departments
Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
Protect guest belongings; turn in lost and found items immediately
Assist with deliveries, as needed
All other duties assigned by leadership