POSITION SUMMARY Responsible for outstanding delivery of Speech Therapy services including evidence-based patient care and patient engagement while following company policies. KEY PERFORMANCE INDICATORS PERFORMANCE Net Promoter Score - 85 or greater % Arrival - 88% or greater Visits Per New Patient - 20 Visits Per Clinical Hour - 1.32 or greater Procedures Per Visit - 2.9 or greater Procedures Per Clinical Hour - 4.1 or greater ORGANIZATIONAL VALUES Personal Growth Intentional effort to improve personal habits, behaviors, actions, and reactions. Examples include completing an advanced certification, providing an in-service for staff, launching a niche program, or developing a referral relationship. Accountability Takes accountability for actions and results. Follows through on actions without being reminded. Takes ownership of key performance indicators and is accountable for improvement. Leadership & Teamwork Leads by example regardless of position. Actively works to eliminate barriers to achieve company goals. Proactively assists in the development of the team. Provides solutions rather than criticism. Professional Promotion Actively promotes speech therapy and organization through involvement in community events, company outreach events, and building referral relations. POSITION RESPONSIBILITIES - ESSENTIAL: TREATMENT This list of tasks is illustrative only and is not a comprehensive listing of all functions and tasks performed by position.
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Career Level
Mid Level
Number of Employees
1-10 employees