Specialty Scheduler

LAKEWOOD HEALTH SYSTEM•Staples, MN

5d•$21 - $25•Onsite

About The Position

Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune’s Top Workplaces for the sixth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood. Across the spectrum of life, Lakewood Health System provides compassionate, quality care for the Brainerd Lakes region and beyond. The Patient Access Team and Specialty Scheduling is responsible for providing professional reception and scheduling services to patients, visitors and staff in a growing clinic setting. Applicants should have 5-star service standards, be detail orientated and able to multi-task and problem solve. This position works closely with patients, providers and clinic nursing staff in our Specialty departments to ensure a well-rounded care experience for patients. The Patient Access Team is the first point of contact for patient and visitors, which makes this position an integral part of the care team. If you are looking to make a difference in patient care, grow your clinical experience and be a part of an extraordinary healthcare team, we encourage you to apply! Specialty Schedulers process referrals for 19 different specialties seen at Lakewood Health System. This involves following each specialty and provider’s protocol and appropriate guidelines to ensure best patient care. This team also corresponds with several partnering facilities regarding schedules. This is a full-time, 64 hours per pay period (0.8FTE) position working business hours Monday through Friday.

Requirements

High school diploma/GED
Demonstrates attention to detail in patient care.
Manages multiple projects effectively.
Can quickly adapt to changes.
Able to organize, coordinate and prioritize tasks.
Computer literacy.
Excellent customer service skills.
Excellent oral and written communication skills.

Nice To Haves

EPIC experience preferred but not required.

Responsibilities

Specialty Schedulers process referrals for 19 different specialties seen at Lakewood Health System.
Following each specialty and provider’s protocol and appropriate guidelines to ensure best patient care.
This team also corresponds with several partnering facilities regarding schedules.