Specialty Healthcare Account Manager II - RemitConnect

Commerce Bank • Kansas City, MO

13d • Hybrid

About The Position

The main purpose of this job is to maintain direct accountability for Commerce Bank's key clients to ensure development of trusted business partnerships.

Requirements

• Excellent attention to detail with excellent organization and follow-up
• Strong communication and project management skills with the understanding of project life cycle
• Intermediate knowledge of Salesforce or CRM solutions
• Strong analytical skills with the ability to collect, organize, and present data findings
• Knowledge of revenue cycle management processes
• Strong critical thinking skills and ability to work with minimal supervision
• Ability to present at the C-Suite executive level
• Ability to take a consultative approach to problem solving
• Motivated and organized self-starter with the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and core values
• Strong level proficiency with Microsoft Excel, Word, and Outlook
• Bachelor’s degree or equivalent combination of education and experience required
• 2+ years of healthcare payer experience required

Nice To Haves

• 2+ years client facing project management experience preferred
• 2+ years healthcare payments posting experience preferred

Responsibilities

• Proactively manage a suite of complex accounts, typically mid to large size businesses
• Facilitate the business review process to document and direct clients’ key performance indicators
• Independently oversee and coordinate activities of multiple resources to ensure clients’ objects are met
• Work independently and identify and recommend appropriate product solutions to clients
• Manage complex customers, pricing and technical concerns as portfolio matures and new accounts are added to clients’ platform
• Exercise sound judgement to leverage account retention, automation, revenue growth opportunities and negotiations, with a diverse skill set regarding the products and how they pertain to healthcare
• Perform other duties as assigned

Benefits

• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time
• career development
• education assistance
• voluntary supplemental benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level